Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,944 reviews
5 stars
887
4 stars
407
3 stars
277
2 stars
115
1 star
258
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly during busy hours, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and floors, which detracted from the overall experience.
Food Quality
Mixed feedback on food quality, with some customers noting cold or poorly prepared items, while others found the food acceptable.
Speed of Service
Customers experienced long wait times, especially during peak hours, which contributed to frustration.
- MMMexhuda1 day ago5.0Evening Manager Shirley ? not sure if is her name anyways was very nice friendly and kind and make feel welcome here, never will forget her that is for sure.❤️
- AAAllan2 days ago1.0No attitude
- RRR &R4 days ago5.0What I Love about This McDonalds they have spots where you can charge you phone. I find that safe for young adults or teens after school or whatsoever. Friendly staff
- SGSunnito GNov 27, 20253.0Customer service has ways to go. I went through the drive-through today on Thanksgiving day and the guy taking the order, not only couldn’t spare a little bit of smile and say happy Thanksgiving, but even after I said happy Thanksgiving, have a great night, he didn’t answer at all. And by the way there was nobody behind me in line at the drive-through. It’s unpleasant and there are many McDonald’s out there. When you work in that kind of establishment , including on a holiday, you need to understand that a part of your job is to provide excellent customer service, and if you don’t feel like smiling because you’re working on a holiday (which you signed up for when accepting the job) then don’t work the holiday or get another job. Also, the coffee at that location tastes more like coffee flavored water more often than not.
- PKPawel KubiczNov 24, 20251.0Slow service and rude staff , as expected of McDonalds these days
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 3615 W Irving Park Rd, Chicago?
The McDonald's location is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to 12:00 PM on Saturday and Sunday.
Are McDonald's delivery services available all week?
Yes, McDonald's provides delivery every day from 4:00 AM to 3:59 AM, effectively offering 24/7 delivery service.
Can I order McDonald's food through an app?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store, or directly via their online ordering link.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, it has a drive-thru open 24 hours a day, seven days a week.
What payment options does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of pickup and delivery services does McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
Are there any coffee shops nearby McDonald's at 3615 W Irving Park Rd?
Yes, Lucky Charm Cafe and Our Mutual City Coffee Company are nearby, great spots to enjoy coffee before or after your McDonald's visit.
Where can I find pizza places near McDonald's at this location?
Nearby pizza restaurants include Nancy's Pizza, Hearth & Crust, and Cassava, offering a variety of pizza and related dishes.
What are some nearby dining options besides McDonald's?
Nearby dining options include Buona Terra for Italian cuisine, J.T.'s Genuine Sandwich Shop for sandwiches and salads, and The Original Alps for breakfast and brunch.
What services and amenities does McDonald's provide at this location?
This McDonald's offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for customer convenience.