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McDonald's

3.6
(1264 reviews)

Business Details

3540 N Harlem Ave, Chicago, IL
60634, United States
(773) 622-8811
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3540 N Harlem Ave, Chicago, IL
60634, United States

Hours

Reviews

3.6
1,264 reviews
5 stars
547
4 stars
246
3 stars
164
2 stars
75
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly at the drive-thru.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Some reviews praised the cleanliness of the location, while others reported unsanitary conditions and food quality issues.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.

Operational Issues

Customers noted problems with the location being closed during operating hours and issues with mobile orders not being fulfilled.
  • CC
    Cristian Cruz
    Feb 15, 2026
    2.0
    The food at the McDonald’s on Harlem and Addison is usually fresh, hot, and made correctly. Popular items like fries, burgers, and chicken nuggets taste good and meet expectations. The location is convenient because it sits on a busy intersection, which makes it easy for customers to stop by for a quick meal. Because of this, it gets a steady flow of customers throughout the day. However, the service is often slow, especially during lunch, after school, and in the evening. Long wait times at the counter and drive-thru can be frustrating for people who are in a hurry. The seating area inside is also limited, so it can feel crowded when it is busy. If the restaurant improved its speed and added more seating or better organization, the overall experience would be much better.
  • ZF
    Zoraida Fuentes
    Jan 17, 2026
    2.0
    Is this location opening soon?
  • BE
    best electric
    Sep 18, 2025
    1.0
    This location is closed for construction, but it still shows as opan.. now is September 2025
  • AN
    Abdul Ngitami
    May 14, 2019
    2.0
    Drive through wait for a simple order takes too long... Nothing worse than being asked to park in the special waiting area for just for some fries.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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