Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly at the drive-thru.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Some reviews praised the cleanliness of the location, while others reported unsanitary conditions and food quality issues.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Operational Issues
Customers noted problems with the location being closed during operating hours and issues with mobile orders not being fulfilled.
CC
Cristian Cruz
Feb 15, 2026
2.0
The food at the McDonald’s on Harlem and Addison is usually fresh, hot, and made correctly. Popular items like fries, burgers, and chicken nuggets taste good and meet expectations. The location is convenient because it sits on a busy intersection, which makes it easy for customers to stop by for a quick meal. Because of this, it gets a steady flow of customers throughout the day.
However, the service is often slow, especially during lunch, after school, and in the evening. Long wait times at the counter and drive-thru can be frustrating for people who are in a hurry. The seating area inside is also limited, so it can feel crowded when it is busy. If the restaurant improved its speed and added more seating or better organization, the overall experience would be much better.
ZF
Zoraida Fuentes
Jan 17, 2026
2.0
Is this location opening soon?
BE
best electric
Sep 18, 2025
1.0
This location is closed for construction, but it still shows as opan.. now is September 2025
AN
Abdul Ngitami
May 14, 2019
2.0
Drive through wait for a simple order takes too long... Nothing worse than being asked to park in the special waiting area for just for some fries.
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same-day and no-contact delivery options.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Is there a drive-thru service at this McDonald's?
Yes, the drive-thru is open 24 hours every day.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 3540 N Harlem Ave, Chicago, IL 60634, USA.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
You can visit nearby places such as Dino's Mufflers and A & Zee Auto Repair for automotive services, or Created to Create Studios for art gallery enthusiasts.
Are there any nearby banks or ATMs near this McDonald's?
Yes, nearby financial services include Huntington Bank ATM (Drive-Up), FirstMerit Bank, Byline Bank, and Huntington National Bank.
What fast food restaurants are located near this McDonald's?
Other nearby fast food options include another McDonald's location, Franksville, and Taco Bell.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: