McDonald's

3.8
1418 reviews
Get DirectionsCallWebsite

Business Details

3548 N Cicero Ave, Chicago, IL
60641, United States
(773) 283-0149
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3548 N Cicero Ave, Chicago, IL
60641, United States

Hours

Reviews

3.8
1,418 reviews
5 stars
669
4 stars
274
3 stars
187
2 stars
72
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders and slow service, particularly during busy times.

Food Quality

Several reviews mentioned low food quality, including stale fries and burnt items, leading to dissatisfaction.

Cleanliness

Some customers noted cleanliness in the restaurant, but others reported unsanitary conditions, particularly in the bathrooms.
  • BE
    Bianca Encarnacion
    Jan 4, 2026
    1.0
    If I could pick zero stars, I would. AVOID this place. Save a trip, you will get better service anywhere else but here.
  • MS
    mariana sandoval
    Dec 22, 2025
    1.0
    I went to the drive thru purchased when my child wanted to use the washroom I went inside and the staff had the back part of the restaurant blocked I asked to use the washroom the employee dressed as Santa said she couldnt allow us in because they were having a party and it was crowded an elderly lady came and said it was out of service which was untrue and told her what the lady told me I then told her it was an emergency and it was for my child the lady then said she couldnt and left. As a customer service manager myself I find this act not only unprofessional but also inhumane. Im almost sure that this staff party was not approved when restaurant is open with guests dining in and having no access to bathroom.
  • VB
    viviz black
    Dec 19, 2025
    5.0
    De lo mejor
  • MJ
    Miguel De Jesus
    Dec 12, 2025
    2.0
    Had the McCrispy chicken sandwich, which was very disappointing the piece of meat I got was very small no mayo or pickles and the bread was bruned.
  • TJ
    T Jones
    Nov 4, 2025
    1.0
    This is the worst McDonald’s in Chicago!! Terrible Customer Service, they are rude, never make you feel welcome, the young female manager is just as terrible which is why the employees are the same, no example. I have given this my neighborhood McDonalds numerous of visits, and each time I regret it. I WILL Rather go somewhere else then here , and from the looks of it this is a issue that corporate can’t seem to fix
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3548 N Cicero Ave, Chicago?

McDonald's at 3548 N Cicero Ave, Chicago, is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's has a drive-thru that operates 24/7.