McDonald's

3.8
1412 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3548 N Cicero Ave, Chicago, IL
60641, United States

Hours

Reviews

3.8
1,412 reviews
5 stars
666
4 stars
274
3 stars
187
2 stars
71
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during late-night shifts.

Food Quality

Feedback on food quality was mixed, with complaints about stale fries and burnt items, but some customers praised the freshness and taste.

Customer Service

While some reviews highlighted friendly and helpful staff, many others pointed out unprofessional behavior and poor management.

Cleanliness

The restaurant's cleanliness received positive remarks, especially regarding the bathrooms.

Drive-Thru Experience

The drive-thru service was noted as quick and efficient by some, but others experienced long waits and poor service.
  • TJ
    T Jones
    Nov 4, 2025
    1.0
    This is the worst McDonald’s in Chicago!! Terrible Customer Service, they are rude, never make you feel welcome, the young female manager is just as terrible which is why the employees are the same, no example. I have given this my neighborhood McDonalds numerous of visits, and each time I regret it. I WILL Rather go somewhere else then here , and from the looks of it this is a issue that corporate can’t seem to fix
  • JH
    Johnny hammersticks
    Oct 29, 2025
    1.0
    Restaurant prices low quality food
  • LJ
    Loise Jones
    Oct 26, 2025
    2.0
    It was okay but not my cup of tea
  • SJ
    samurai jack
    Oct 17, 2025
    1.0
    Terrible service at midnight. Fire the grandma and her grandson with her grandson with the blond dyed hair. Never again ai this time.
  • PS
    Peter Smith
    Oct 9, 2025
    2.0
    Sad this was my go to mcdonalds now i never want to return. Old ladies need to retire and give their sons the job. Incompetent and unfocused. I will be emailing corporate in Oakbrook as this was unacceptable behaviour. I received the incorrect order because the manager was toobusy texting and gossiping with a woman in the back i couldnt see. My visit was 12:30PM 10/09/2025 I will be escalating this issue.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3548 N Cicero Ave, Chicago?

McDonald's at 3548 N Cicero Ave, Chicago, is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service, and what are the hours?

Yes, this McDonald's has a drive-thru that operates 24/7.