McDonald's

3.5
1725 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4158 S Ashland, Chicago, IL
60609, United States

Hours

Reviews

3.5
1,725 reviews
5 stars
702
4 stars
318
3 stars
246
2 stars
109
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

There were numerous complaints about food being cold, old, or incorrect, with some customers expressing dissatisfaction with freshness.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Experience

Many customers noted that their experiences varied significantly, with some visits being satisfactory while others were disappointing.
  • KH
    Kevin He
    2 days ago
    1.0
    Waited 11 mins at a broken Drive thru box then proceeded to wait 14 mins for 2 McChickens and a 3 piece tender.
  • MU
    Michael U
    5 days ago
    1.0
    Tried to get coffee a few times always closed at 3am... Not a 24 hour location
  • AV
    Anthony Del Vecchio
    Nov 6, 2025
    1.0
    Like many other McDonald's, the ice cream machine is always broken
  • NG
    Nathan Gonzalez
    Nov 1, 2025
    3.0
    During the day, the service is good, but once it gets late, the service and food are terrible. Remove this location from being a 24-hour location.
  • SH
    Samuel Hirtzer
    Oct 27, 2025
    1.0
    Todays date, 10/27/2025 I go here every morning before work to get a large coke to collect monopoly game pieces and they always give me a regular cup without sticker on it. Last week i called them out on it and they gave me the cup with the sticker. Now today they gave me another stickerless cup. Seems as though they are doing it on purpose to keep the sticker cups with the game pieces for themselves or friends. Smh. They are supposed to hand them out til 11/02/25 when the game ends but for 2 weeks now theyve been holding back unless you say something. So irritating. This location sucks, dont go here.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's located at 4158 S Ashland, Chicago?

McDonald's at 4158 S Ashland, Chicago is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.