McDonald's

3.6
1286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3855 W Lawrence Ave, Chicago, IL
60625, United States

Hours

Reviews

3.6
1,286 reviews
5 stars
534
4 stars
254
3 stars
173
2 stars
82
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor customer service, including rude staff and incorrect orders.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold or poorly made items.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with mobile app orders.

Speed of Service

Customers experienced slow service, particularly in the drive-thru, with long wait times reported.
  • JM
    Jordan Magaña
    1 day ago
    1.0
    Pésimo servicio, ordené por línea para no hacer esperar tanto, pasé por mi orden 30 minutos después de hacerla y aún no estaba lista, entonces cuál es el punto de ordenar por línea? Solo se la pasan platicando
  • EL
    ed lo
    5 days ago
    1.0
    I want to personally thank the night crew, specifically the skinny guy that mans the drive thru. As long as I live I won't spend another dime at this location. Thanks for helping me quit McDonald's. This night crew specifically is the best at discouraging you from coming back and eating at this location. Thank you for that. My wallet and waistline will always appreciate you. Keep doing what you are doing. 👍
  • JW
    Jaguar Warrior
    Nov 17, 2025
    1.0
    Las máquinas de orden automático no funcionan al igualque la máquina de cobrar y ni los empleados especifica.ente el amigo de la manana d hoy te ignoran y se enfocan solamente en el drivetrhue además de lentos pero para platicar entre ellos si ahi tiempo
  • CC
    Cataleya
    Nov 5, 2025
    1.0
    Don't come here. Bad service and they are not transparent. If they don't do refills there should be a sign stating that. Enough that you have to wait 5 minutes to pay attention to you and then give you bad attitude and tell you that the owner has his own policies. DO NOT WASTE YOUR MONEY AT THIS MCDONALD'S.
  • AA
    awwad ahmed
    Nov 1, 2025
    1.0
    This is absurd! No one speaks english at this location! I came because i lost my wallet 2 days ago and ask if they found it or anyone brought a wallet to them, they kept asking me about a receipt and what did order! The manager did not understand that i am just looking for my wallet nothing else. He thought i was asking for food! I said i do not have a receipt i have my bank transaction i showed him and then he asked me what did i order, i said 2 big macs but idk how would that help to find my wallet... the he came back to say no u need a receipt...this is crazy!!!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3855 W Lawrence Ave, Chicago?

McDonald's at 3855 W Lawrence Ave, Chicago, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service and what are the hours?

Yes, McDonald's at 3855 W Lawrence Ave offers a drive-through service that operates 24/7.