Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,296 reviews
5 stars
537
4 stars
256
3 stars
173
2 stars
83
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly from certain staff members.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Management
While some customers praised the manager for resolving issues, others criticized the overall management and staff attitude, indicating inconsistency in service quality.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
- CBClaudio G BarretoDec 23, 20251.0El personal se demora mucho para despachar, además me querían dar la orden mal en verdad no sirve para nada
- LLLeilaDec 12, 20252.0On December 12, 2025, at exactly 3:35 PM, Nancy, the store manager, was absolutely wonderful. She was very sweet, caring, and personally approached me and my nieces to help resolve an issue. A younger Hispanic female employee with a small neck tattoo came to our table and returned our cash and gift card with an attitude, claiming the card had no balance even though it had $13.17 on it. We told her she could keep the $20, but her behavior made us uncomfortable staying to eat. My sister then went to the front to request a refund so we could leave. Nancy went above and beyond, she apologized multiple times for the employee’s conduct, issued us a full refund, still provided our food, and even added an extra order of fries. She mentioned there have been several complaints about that employee. It’s a shame that such a kind manager with such a genuinely good heart has to deal with staff members who do not uphold the same standard of professionalism. She truly deserves better.
- NMNando MNov 27, 20251.0Seems like after 11pm staff can’t seem to keep one order right even give a receipt and still get fully charged… if you call the restaurant they will hang up unless you keep calling(over 30min) horrible service horrible costumer service…
- JMJordan MagañaNov 23, 20251.0Pésimo servicio, ordené por línea para no hacer esperar tanto, pasé por mi orden 30 minutos después de hacerla y aún no estaba lista, entonces cuál es el punto de ordenar por línea? Solo se la pasan platicando
- ELed loNov 19, 20251.0I want to personally thank the night crew, specifically the skinny guy that mans the drive thru. As long as I live I won't spend another dime at this location. Thanks for helping me quit McDonald's. This night crew specifically is the best at discouraging you from coming back and eating at this location. Thank you for that. My wallet and waistline will always appreciate you. Keep doing what you are doing. 👍
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3855 W Lawrence Ave, Chicago?
McDonald's at 3855 W Lawrence Ave, Chicago, is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service and what are the hours?
Yes, McDonald's at 3855 W Lawrence Ave offers a drive-through service that operates 24/7.
What types of services are available for ordering and receiving food at this McDonald's?
Customers can use services such as curbside pickup, delivery, same-day delivery, and no-contact delivery at this McDonald's.
Can I order McDonald's delivery online for this location?
Yes, you can order delivery online through their delivery URL: https://mcdonalds.order.online/business/-5579.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I download the McDonald's app to order from this location?
You can download the McDonald's app from the Apple App Store or Google Play Store using these links: Apple: https://apps.apple.com/us/app/mcdonalds/id922103212 , Android: https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What is the main phone number to contact this McDonald's?
The main phone number for McDonald's at 3855 W Lawrence Ave, Chicago, is +1 773-866-0523.
Which restaurants are located near McDonald's on W Lawrence Ave where I can explore other dining options?
Nearby dining options include Rojo Gusano (taco restaurant), Mayan Sol Latin Grill (Latin American), Los Molcajetes (Mexican and seafood), Taqueria Los Flacos (Mexican fast food), New Dokil Bakery, La Coco Restaurant (Ecuadorian), Cafe Galapagos, and Yummy Buffet (Chinese and Asian).
What nearby stores or services could be convenient to visit when coming to McDonald's at 3855 W Lawrence Ave?
Near McDonald's, you can find convenience stores like American Dream, automotive services such as Albany Park Auto Clinic, hair salons like Johnny Blades and Mary's Beauty Salon, wireless stores such as E Wireless Solutions Inc, and various wholesale and grocery stores such as RN International and Fresh Food 4 U.
Are there any nearby public transportation or locations that can help me find McDonald's at 3855 W Lawrence Ave?
While specific transit stations are not listed, McDonald's is surrounded by well-known landmarks such as NEON ART (sign making and graphic design), Gym, and U-Haul Neighborhood Dealer, which can assist in locating the restaurant.