McDonald's

3.6
2441 reviews
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Business Details

3867 Archer Ave, Chicago, IL
60632, United States
(773) 254-1575
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3867 Archer Ave, Chicago, IL
60632, United States

Hours

Reviews

3.6
2,441 reviews
5 stars
983
4 stars
528
3 stars
372
2 stars
154
1 star
404

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over missing items and rude staff.

Food Quality

Several reviews highlighted issues with food quality, including cold meals, incorrect items, and unsanitary conditions.

Staff Performance

While some employees received praise for their friendliness and professionalism, many reviews criticized the overall staff performance, citing lack of training and poor management.

Atmosphere Changes

Customers expressed dissatisfaction with recent changes to the restaurant layout and atmosphere, feeling it has become less welcoming and more focused on technology.
  • RA
    Raul A
    Dec 31, 2025
    1.0
    Was in the McDonald on Fri Dec 19 at around 9p. They had Spanish music blasting from the back the security guard was on his phone cursing and swearing with a female. This place has kids running the evening shift. The store manager needs to be there at night not during the day. New look bad really bad service
  • EC
    Edgar Cruz
    Dec 20, 2025
    1.0
    Terrible for uber eats. They expired the order and offer to redo it. Im currently waiting almost an hour for the order. The order isn't big either. What is going on???
  • RP
    Raul Pena
    Dec 14, 2025
    1.0
    Food was cold and some of the item was missing or forget to add it, also, they take for ever to make the food
  • SS
    SArtisto1
    Dec 10, 2025
    1.0
    This is by far the ugliest remodel this location has gotten out of the last 3. They completely removed the front counter, so now you're forced to order on the app or their tablets. They removed the door handles so you can only enter through the doors in front of the tablets, They dont even have a physical menu anymore to see what they have. EVERYTHING at this location has been designed around their app and drive-thru. I get it, modernizing and whatever. But the atmosphere here has changed and I personally don't vibe with it anymore. I'm going across the street to Burger King where I can order from an actual employee instead 🙃
  • MP
    Marisol Patiño
    Dec 9, 2025
    1.0
    A drive-thru is supposed to be so you don't have to get out of your car. Twice I've gone for a simple coffee and they tell me to wait at the reserved spot and they never bring me anything; I have to get out myself for my things.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3867 Archer Ave in Chicago?

McDonald's at 3867 Archer Ave in Chicago is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24 hours daily.