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McDonald's

3.6
(2452 reviews)

Business Details

3867 Archer Ave, Chicago, IL
60632, United States
(773) 254-1575
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3867 Archer Ave, Chicago, IL
60632, United States

Hours

Reviews

3.6
2,452 reviews
5 stars
985
4 stars
531
3 stars
372
2 stars
155
1 star
409

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold food, incorrect items, and poor overall food quality.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues and overall store organization.

Positive Staff Recognition

A few customers highlighted exceptional service from specific employees, noting their professionalism and positive attitudes.

Cleanliness Problems

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors.
  • YQ
    yh qq
    3 days ago
    5.0
    The security guard saw that I have been waiting for quite a bit and tried to ask about my meal. What looked like the manager came out and said hey bro our fish filets don’t fly or swim to the security guard. Very interesting.
  • ED
    Eric Dolanski
    5 days ago
    1.0
    This is the worst McDonald's, they mess up orders and the McDelivery is a joke. A driver was there for almost an hour waiting. I called to ask why it was taking so long and heard laughing in the background and then got hung up on. I called DoorDash and the representative tried calling the store also, he said they were rude and they hung up on him also. Ever since they remodeled the place it's been trash. It seems like tons of kids working there without supervision.
  • AC
    Angela Camargo
    Feb 12, 2026
    1.0
    The night time Employees are rude especially the worker on the first window
  • BZ
    Blanca Zamora
    Feb 6, 2026
    1.0
    Pesimo servicio el personal ,groceras ,necesitan mas capacitacion para atencion al clientes
  • RM
    R. Mata
    Jan 18, 2026
    1.0
    I never post reviews but I have to say how bad this place is. I mean look at the majority of the reviews. I’m not lying when i say this McD is the worst one I’m very been to and I’ve been going to his location for over 40yrs. It has been unbearable in the last 10yrs. Waiting over 20mins for small mobile orders that I have to go park and go inside. On top of that they always get the order wrong. Every single time! When I go late nights they always say they’re not selling food or they’re closed even though the app allows me to order and clear says they’re open 24hrs. They’re kids that don’t care, even management doesn’t and speak to me like I’m so annoying person. Like how dare I bothering them. They also overcharge at this location. Go to the one one 47th street. It’s more than $3 cheaper for the same order. Avoid like the plague.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3867 Archer Ave in Chicago?

McDonald's at 3867 Archer Ave in Chicago is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24 hours daily.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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