McDonald's

3.8
2347 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4338 W North Ave, Chicago, IL
60639, United States

Hours

Reviews

3.8
2,347 reviews
5 stars
1,083
4 stars
443
3 stars
349
2 stars
144
1 star
328

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about receiving cold or old items, and frequent order mistakes.

Management Issues

Several reviews pointed to ineffective management and a toxic work environment, impacting staff performance and customer experience.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, contributing to a negative dining experience.

Inconsistency

Overall service quality varied significantly, with some praising quick service while others experienced long delays and order errors.
  • BG
    Brian Graham
    Nov 5, 2025
    5.0
    Only on 🤳 Selfiedyou.com
  • LO
    Lisa “Geesha Girl” Ozbirn
    Nov 3, 2025
    1.0
    Watch out. You use your code for points for breakfast double the points and after asking if your using the mobile app and then telling them the code they never even entered it in so I did not get my points. I turned around and took my food right back and will be going to a different McDonald's. I don't spend that type of money and they cant fix it. Well, I found a fix give me my money back and I will go to another McDonald's.
  • JC
    Jocelyn Contreras
    Nov 2, 2025
    1.0
    This place ends breakfast whenever they feel like it. I went before 11am on Sunday the breakfasts menus were still up but they said they were only serving lunch.
  • LC
    Luisae86 Colon
    Oct 29, 2025
    5.0
    McDonald’s fries are better than any other fries
  • NT
    Nicole Thurmond
    Oct 29, 2025
    5.0
    Great

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4338 W North Ave, Chicago?

McDonald's at 4338 W North Ave, Chicago operates 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.