McDonald's

3.8
2358 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4338 W North Ave, Chicago, IL
60639, United States

Hours

Reviews

3.8
2,358 reviews
5 stars
1,086
4 stars
444
3 stars
349
2 stars
144
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or old food, with some customers expressing dissatisfaction with the freshness of items.

Management Concerns

Several reviews highlighted issues with management, including poor leadership, lack of customer service training, and unprofessional behavior.

Mixed Experiences

While some customers had positive experiences with specific staff members, the overall sentiment leaned towards dissatisfaction.
  • JA
    Jade Alvarez
    Jan 5, 2026
    5.0
    A little crowded, food was good though
  • OR
    Octavio R
    Dec 11, 2025
    1.0
    Do NOT order for delivery here, most of your items won’t even arrive and if u report your items as missing on your app, they might not even refund your money back, literally don’t order
  • RC
    raquel castro
    Dec 7, 2025
    1.0
    Siempre tardan demasiado ya sea adentro o por la ventanilla muy mal servicio
  • CN
    Carla Nazareth
    Dec 4, 2025
    1.0
    Este lugar no sirve pésimo servicio! No meten las cosas en la bolsa. Revisen antes de irse. Y tardan demasiado para atender.
  • DM
    Dee Mart
    Nov 30, 2025
    1.0
    Always something. They keep serving cold food. Old fries. If your planning on dining in, it's not worth it. They tend to Togo and delivery as 1st priority. My drink came with melted ice. Fries were not fresh they were hard and stail. Then when you ask about everyone all of a sudden don't speak English. This franchise of McDonald's really is terrible. The only reason they still up is cause of the school around the area and it being a poverty neighborhood. PLUS NOBODY WEARS GLOVES OR HAIRNETS.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4338 W North Ave, Chicago?

McDonald's at 4338 W North Ave, Chicago operates 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.