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McDonald's

3.7
(1453 reviews)

Business Details

4334 West 26th Street, Chicago, IL
60623, United States
(773) 762-9211
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4334 West 26th Street, Chicago, IL
60623, United States

Hours

Reviews

3.7
1,453 reviews
5 stars
590
4 stars
317
3 stars
229
2 stars
82
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Service Speed

Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh items while others received cold or incorrect orders.
  • JM
    john wicked da matrix
    Feb 10, 2026
    1.0
    I let this McDonald's slide on messing up my order the first few times, 3 times they had me waiting out there for 20 mins or more for a frappe and it would've been longer if I hadn't marched in there to complain and ask about my order and why all these cars are getting there order before me.
  • NN
    N/A N/A
    Jan 24, 2026
    1.0
    E pedido por DoorDash en varias ocasiones y no me traen la bebida que e pedido si no la tienen canselenla, porque a mi no me gusta MC CAFÉ
  • DR
    Daniel Ruiz
    Jan 22, 2026
    5.0
    ⭐⭐⭐⭐⭐ Even though I didn’t end up receiving the breakfast I ordered because it was canceled when the system switched over to lunchtime, I still had a great experience thanks to the outstanding customer service. Gloria Gonzales was incredibly attentive, patient, and understanding of the situation. She took the time to explain what happened and made sure I received a refund without any hassle. Her professionalism and genuine care truly stood out and turned what could have been a frustrating moment into a positive one. This is exactly the kind of service I hope for at restaurants where I choose to eat. Thank you, Gloria, for your excellent service!
  • AC
    Antonio Cordova
    Jan 3, 2026
    1.0
    They can’t get an order right even they paid them, it’s a waste going to any McDonald’s
  • SP
    Scottie Prado
    Dec 30, 2025
    1.0
    This McDonalds is terrible they give customers uber eats orders away already the time order somewhere else terrible management

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on West 26th Street?

McDonald's on 4334 West 26th Street, Chicago, IL is open 24 hours every day of the week.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open 24/7 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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