McDonald's

3.7
1440 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4334 West 26th Street, Chicago, IL
60623, United States

Hours

Reviews

3.7
1,440 reviews
5 stars
586
4 stars
317
3 stars
229
2 stars
81
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold food, missing items, and incorrect orders, leading to dissatisfaction.

Cleanliness

Customers noted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of empathy towards customers.

Inconsistency

Feedback indicated a lack of consistency in service and food quality, with some customers experiencing good service while others faced significant issues.
  • LL
    Ligma
    4 days ago
    1.0
    Second time i get the wrong order given afyer i pay. Some people dont have the time to turn back around. Get it together mcds.
  • IA
    Isaac phone Ayala
    Nov 15, 2025
    1.0
    I got sick and throwed up after with diarrhea I would put 0 stars if I could
  • FM
    Francisco Macedo
    Nov 1, 2025
    1.0
    Just waited 40 minutes in the drive thru all so they can get my order wrong not once but twice !! They too busy gossiping about taking their baby trick o treating and not focus on the orders !!
  • JR
    Jezreel Rodriguez
    Oct 30, 2025
    1.0
    This McDonald's is not giving you your Monopoly Peels, so if you're coming here for that don't bother. Also, the soda machine does not have CO2 so the soda is just water with food coloring I guess. Haven't gotten a decent soda here a while.
  • KS
    Kelly Shahan
    Oct 24, 2025
    1.0
    Every time I get food here something is wrong. I haven't written a review yet. I figured maybe it was an off day. Out of 10 orders 8 are wrong. Happy meals wrong, go to pick up orders the staff is rude when i ask who do I ask about my pick up, my order is right there and they just walk away. Monopoly codes missing. Purposely ordered certain things for the Monopoly go. It's a complete joke. Order a 20 piece nugget only 16 in it. I tried to give multiple chances and I'm done

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on West 26th Street?

McDonald's on 4334 West 26th Street, Chicago, IL is open 24 hours every day of the week.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open 24/7 every day.