Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Service Speed
Customers consistently complained about slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Mixed feedback on food quality, with some customers enjoying fresh items while others received cold or incorrect orders.
JM
john wicked da matrix
Feb 10, 2026
1.0
I let this McDonald's slide on messing up my order the first few times, 3 times they had me waiting out there for 20 mins or more for a frappe and it would've been longer if I hadn't marched in there to complain and ask about my order and why all these cars are getting there order before me.
NN
N/A N/A
Jan 24, 2026
1.0
E pedido por DoorDash en varias ocasiones y no me traen la bebida que e pedido si no la tienen canselenla, porque a mi no me gusta MC CAFÉ
DR
Daniel Ruiz
Jan 22, 2026
5.0
⭐⭐⭐⭐⭐
Even though I didn’t end up receiving the breakfast I ordered because it was canceled when the system switched over to lunchtime, I still had a great experience thanks to the outstanding customer service. Gloria Gonzales was incredibly attentive, patient, and understanding of the situation. She took the time to explain what happened and made sure I received a refund without any hassle. Her professionalism and genuine care truly stood out and turned what could have been a frustrating moment into a positive one. This is exactly the kind of service I hope for at restaurants where I choose to eat. Thank you, Gloria, for your excellent service!
AC
Antonio Cordova
Jan 3, 2026
1.0
They can’t get an order right even they paid them, it’s a waste going to any McDonald’s
SP
Scottie Prado
Dec 30, 2025
1.0
This McDonalds is terrible they give customers uber eats orders away already the time order somewhere else terrible management
What are the operating hours for McDonald's on West 26th Street?
McDonald's on 4334 West 26th Street, Chicago, IL is open 24 hours every day of the week.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open 24/7 every day.
Can I order McDonald's food for delivery or curbside pickup at this location?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order online for delivery from McDonald's at this location?
You can order online for delivery via the McDonald's delivery URL: https://mcdonalds.order.online/business/-5579 or through McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's restaurant?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is WiFi available at the McDonald's on West 26th Street?
Yes, free WiFi is available to customers at this McDonald's location.
Are there nearby grocery or supermarket options near McDonald's on West 26th Street?
Yes, La Merced, a grocery store, delicatessen, and supermarket is nearby, making it convenient to shop for groceries before or after your visit to McDonald's.
What are some nearby services if I need locksmith or phone store?
Nearby to McDonald's, you can find Pepe's Locksmith for locksmith services and Total Wireless for mobile phone needs.
Are there any nearby parks or public plazas near McDonald's to enjoy after dining?
Yes, Manuel Perez Jr. Plaza, a park and public plaza, is close by for relaxation or a stroll after your meal.
What kind of restaurant is this McDonald's and what menu options do they offer?
This McDonald's is a fast food restaurant and burger joint serving a variety of menu options including breakfast, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
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