Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,662 reviews
5 stars
688
4 stars
298
3 stars
247
2 stars
126
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Kiosk Complaints
Many customers expressed frustration with being forced to use self-service kiosks instead of traditional ordering methods, finding the process inconvenient.
Food Quality
There were mixed reviews about food quality, with some customers praising freshness while others reported cold or incorrect orders.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with friendly staff and good food, indicating that service can vary significantly.
- GGGianaJan 5, 20261.0This Employee is EXTREMELY RUDE! I came thru the drive thru told her I have a mobile order. She then proceeds to yell thru the intercom “I’m not accepting any Mobile Orders!” This exact situation has happened to me a total of 5 times. Only when she’s working the drive thru…. Never had a problem with other workers. So this time I said something she tells me “the system is down not working”. I then said “So why was I able to place my entire order thru the app” she responds “I don’t know” then slams the drive thru window and goes to the kitchen. Another worker comes to the window. I tell him I have a code for my order he puts the code into the system. Apologize for her attitude. Then hands me my order… So the system was never down! she just clearly doesn’t like working. Never returning to this location AGAIN!
- JAJose AlarconJan 3, 20261.0Service was the worse I’ve had in McDonalds period. Since I got there the person that confirmed my mobile order in drive through got my order wrong with a different name. After I corrected him he noticed his mistake. I went to the window to get my food and after a few minutes the guy asked what I was doing there? I was confused and told him I was waiting for my food. He said he didn’t have my order and after a minute said never mind. He then gave me the drinks first but gave me the wrong sodas. I tried them on the spot to be sure they were fine. They were watered down & flat, barely any ice. I had him return them and get me new ones, he said they didn’t have more sodas, I was shocked for a Friday night but oh well. He said the straws, ketchup and napkins would be in bag but that was a lie as well. The guy looked like he was on something. Anyway I wont return here.
- AMAhmed MushemJan 1, 20261.0Very rude disrespectful bad service they let me waited for 30 minutes and after that the lady said breakfast time
- ANAlex NDec 27, 20251.0Very disappointed with the service. I ordered a latte and was told it would take about 10 minutes. I waited, but the drink was never prepared. No explanation, no apology — just wasted time. This is unacceptable for a place like McDonald’s.
- FLFaviola LizamaDec 18, 20251.0If I could I would give this place a zero rating I had ordered a ICED coffee they gave me what looked like hot coffee that had stayed out watery no flavor just nasty... had asked for sauce never got it... asked for no cheese they added it like come on its not that hard 😑
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, from Monday through Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with options like same-day and no-contact delivery.
Is drive-thru service available and when?
Drive-thru is available 24 hours a day, every day of the week.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food online from this McDonald's?
Yes, you can place orders online through their official delivery website or via their mobile apps.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 4320 N Cicero, Chicago, IL 60651, United States.
How can public transit users reach this McDonald's?
The McDonald's is near CTA Bus Stop 10199 and CTA Bus Stop 11324, making it convenient for bus riders to visit.
Are there any nearby coffee shops I can visit before or after dining at McDonald's?
Yes, there are nearby coffee shops such as Taste of Colombia, Taste Of Colombia - T.o.c. Coffee, and TOC Roasters that you might enjoy visiting.
What other dining options are available near this McDonald's?
Nearby dining options include another McDonald's, Roma's Italian Beef & Sausage, and additional fast food restaurants nearby.