Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,651 reviews
5 stars
685
4 stars
296
3 stars
246
2 stars
126
1 star
298
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Staff Attitude
Feedback highlighted a mix of rude and unprofessional behavior from staff, with some customers feeling disrespected or ignored.
Food Quality
While some customers praised the freshness and taste of the food, others experienced issues with incorrect orders and food quality, including cold or poorly prepared items.
Kiosk Experience
Many customers expressed frustration with the mandatory use of kiosks for ordering, finding them inconvenient and counterproductive.
Positive Experiences
Despite the negative feedback, some reviews noted friendly staff and good service, indicating that experiences can vary significantly.
- CWCrystal WestNov 9, 20251.0It’s people there waiting to order but workers send you to the kiosk. Antisocial McDonald, don’t recommend eating there!!
- IBIsabel BravoNov 8, 20251.0Don’t answer in the drive thru, you’ll wait 10 minutes while they take orders in the other lane.
- AEAngel EspinozaNov 8, 20253.0Tardan mucho en tomar tu orden y entregarte la . Más de 30 minutos para recoger una orden cuando pasa adentro.
- TATomas ANov 6, 20251.0Not sure why they say there drive thru is open 24 hours When 3 times in the last month at several different times of the night I tried ordering a hot chocolate and they said they don't have any yet come back 😞??? Really so tonight I went for coffee at 445 am and they told me it's not ready. Come back in 10 minutes. Doesn't that defeat the purpose of a drive thru smfh guess they don't want any business also on another note. Went there a week ago at 10 pm ordered a big mac meal and when I got to work it looked like they gave me all there broken pieces of fries there wasn't a full fri in the whole large order it was weird maybe it was the bottom of the barrel. Needless to say I was grossed out and didn't eat my fries disappointeing to say the least.
- LSLisa ShermanOct 25, 20251.0Do not go here. Stopped to pick up some food on my way to watch my 100 year old Granny. After 15 minutes in line that asked me to wait in space 1. After another 15 minutes I still had no food! I went inside to get a refund as by now my Granny was all alone. The clerk asked if I had a receipt. I was not given one. Then the clerk who took my money at the drive-through came to the counter and again asked me what I ordered. I repeated my order and the total I paid and again said I had to leave because my grandmother was now home alone. She walked away and then walked back now with a receipt so she obviously just entered the order and I heard her tell one of the staff to make one of the sandwiches I had ordered (no cheese). I yelled back that I no longer wanted to food as I needed to leave and only wanted my money. She never came back to the counter, and I had to leave. No food, no refund. I will be calling the day manager in the morning.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week, from Monday through Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with options like same-day and no-contact delivery.
Is drive-thru service available and when?
Drive-thru is available 24 hours a day, every day of the week.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food online from this McDonald's?
Yes, you can place orders online through their official delivery website or via their mobile apps.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It is located at 4320 N Cicero, Chicago, IL 60651, United States.
How can public transit users reach this McDonald's?
The McDonald's is near CTA Bus Stop 10199 and CTA Bus Stop 11324, making it convenient for bus riders to visit.
Are there any nearby coffee shops I can visit before or after dining at McDonald's?
Yes, there are nearby coffee shops such as Taste of Colombia, Taste Of Colombia - T.o.c. Coffee, and TOC Roasters that you might enjoy visiting.
What other dining options are available near this McDonald's?
Nearby dining options include another McDonald's, Roma's Italian Beef & Sausage, and additional fast food restaurants nearby.