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McDonald's

3.6
(1676 reviews)

Business Details

4320 N Cicero, Chicago, IL
60651, United States
(773) 657-3550
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4320 N Cicero, Chicago, IL
60651, United States

Hours

Reviews

3.6
1,676 reviews
5 stars
694
4 stars
298
3 stars
246
2 stars
127
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Staff Attitude

Customers frequently reported negative interactions with staff, describing them as rude or dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

Some reviews noted that the restaurant was clean, while others reported unsanitary conditions.

Management Issues

Several reviews mentioned poor management practices, including unprofessional behavior and lack of accountability.
  • JT
    Jae Tee
    Feb 16, 2026
    5.0
    My Sister and I just ate here and Miriam was absolutely helpful with using the Kiosk to place our order. Food is ALWAYS great!! Thanks again Miriam! 5STARS!!!
  • MD
    Miles Darcy
    Feb 16, 2026
    5.0
    Needed a quick bite and they let me wait inside for my uber late at night. The fries were kinda soggy but I'm not mad about it tbh
  • JS
    J S
    Feb 13, 2026
    1.0
    HORRIBLE SERVICE!! Every night short staffed. Drive thru backed up constantly at night. Walk up no cashiers at night. You must place all Lobby orders on kiosk per 10pm staff. That’s very noncustomer focused approach. I will use Touhy location as there is no way drive thru or walk up you wait every visit 10 minutes…just for a coffee! Yes drive through or walk up 10min or more wait, just for coffee. Had to get out of drive thru, come to walk up to be told, kiosk service only. Do better
  • SK
    Samuel Kaufman
    Feb 10, 2026
    2.0
    I only stopped for washroom which was dirty. Food sucks and way over priced.
  • YV
    Yvette Velasco
    Jan 20, 2026
    1.0
    McDonald's McDonald's McDonald's where is the service that you used to give back in the 90s I mean all your employees have the worst attitudes they think that they own the restaurant and they can do whatever they want when they want to talk to people any type of way this is a service that you guys represent. It doesn't even matter if if one of the workers are wrong gets the order wrong makes us wait 15 to 20 minutes for fast food they treat us like garbage at this location people that live in the neighborhood come to this McDonald's I've been coming to this McDonald's since I was a kid I bring my son here at least two to three times a week for breakfast lunch or dinner and it's getting out of hand You need to reevaluate this location you need to hire management that don't talk disrespectful to paying customers if my order is wrong that doesn't mean yell at me if my order is wrong and you guys are giving me the wrong stuff that doesn't mean treat me like garbage if this location is constantly giving people a hard time and telling us to take our business all their places or go to another McDonald's for service this is unacceptable I have never been treated so much like garbage from this location 1 minute the manager acts like he's cool the next minute the manager has a bad attitude then he thinks he can talk to customers any type of way because my order was wrong and then had the audacity to tell me that me and my family can go to another McDonald's if we don't like it here because they fail to get my order wrong and this is not the first time

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, from Monday through Sunday.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options like same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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