Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,051 reviews
5 stars
686
4 stars
376
3 stars
345
2 stars
165
1 star
479
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms.
Food Consistency
Customers frequently experienced issues with cold or stale food, as well as missing items from their orders.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and cheerful staff members who provided good service.
Operational Issues
Customers noted problems with the restaurant's hours and efficiency, including late openings and slow service.
- KIKeana IngramNov 17, 20254.0This place is a hit or miss. Never quick. God forbid they have to bring your food out. Parking in that small and awkward parking space is very difficult to get out with the drive thru line and very tight space! A couple times, I've almost done away with whatever I was waiting on and having the time to second guess my food choice I didn't need anyway.
- DKDena KlimaNov 15, 20255.0Quick friendly and food was nice and hot.
- JTJenee ThomasNov 13, 20251.0Supposed to replace my order with an additional fries for the inconvenience but was told no and they couldn’t replace My order because they gave me a free fries so I only got half the order . Very rude
- IMImaní Ma’atNov 12, 20251.0Definitely was ignored for an order then given half of it. Lame service. Especially front staff.
- JRJulio RosarioOct 24, 20251.0Todos los días abren tarde 15 a 20 minutos tarde deberían ser más estrictos con el horario ya que hay muchas personas que vienen aquí en el desayuno
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 23 N Western Avenue, Chicago?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery services.
What pickup options are available at this McDonald's?
Curbside pickup is available at this location.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery URL or through the McDonald's app available on both iOS and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering.
What is the price range of the menu items at McDonald's on 23 N Western Avenue?
The menu is generally in the lower price range, making it affordable for most customers.
Are there any nearby places to visit after dining at McDonald's?
After your meal, you might want to visit nearby attractions such as the Imax Theatre for entertainment or the Evergreen Plaza Shopping Center for shopping.
Is there public transportation available near McDonald's at 23 N Western Avenue?
Yes, the CTA Bus Stop 473 is located nearby, providing convenient public transit access to McDonald's.
Where can I find coffee or ice cream near this McDonald's?
Nearby, Ice Kreme offers coffee and ice cream if you're looking for dessert or a coffee break.