Brand Certified
McDonald's
3.3(2082 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
23 N Western Avenue, Chicago, IL
60612, United States
Certified by McDonald's • Mar 01, 2026
(312) 243-3599
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
2,082 reviews
5 stars
695
4 stars
378
3 stars
347
2 stars
167
1 star
495
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and insect sightings.
Management Issues
There were complaints about unprofessional management, including mistreatment of staff and poor handling of customer complaints.
- SMSalty MichaelFeb 24, 20261.0Really rude. Constantly huffing and puffing and definitely not friendly to doordashers. Would not go here for the life of me
- TTTurtleCakesFeb 24, 20261.0I go here all the time since it's the closest but honestly the walk to the international McDonald's is worth it after today. Other than my food giving me diarrhea, the building itself was more disgusting than usual. There were a bunch of tiny insects crawling on the floor and counter.
- RHRenee HillFeb 22, 20262.0One of the worst McDonald's Ive ever encountered
- EMEdgar MartinezJan 23, 20261.0Los empleados no atienden y son muy las personas
- JCJessica CoffeeJan 14, 20261.0I hate yall I asked for fresh food at the mic only to get to the window and have warm fries and warm nuggets so I gave it back yall gave me the same thing back so I said fresh means from the grease to the box yall took the nuggets yall had and put them back in the grease. This was at 7:45 p.mm 1/14/26 the kitchen need to be fired. You are lazy. It nuggets not rocket science. If you didn't want to work at McDonalds you should've applied to Walgreens. I wasted 19.00 tonight this food is trash
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 23 N Western Avenue, Chicago?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery services.
What pickup options are available at this McDonald's?
Curbside pickup is available at this location.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery URL or through the McDonald's app available on both iOS and Android.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering.
What is the price range of the menu items at McDonald's on 23 N Western Avenue?
The menu is generally in the lower price range, making it affordable for most customers.
Are there any nearby places to visit after dining at McDonald's?
After your meal, you might want to visit nearby attractions such as the Imax Theatre for entertainment or the Evergreen Plaza Shopping Center for shopping.
Is there public transportation available near McDonald's at 23 N Western Avenue?
Yes, the CTA Bus Stop 473 is located nearby, providing convenient public transit access to McDonald's.
Where can I find coffee or ice cream near this McDonald's?
Nearby, Ice Kreme offers coffee and ice cream if you're looking for dessert or a coffee break.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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