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McDonald's

3.8
(1822 reviews)

Business Details

2317 N Cicero, Chicago, IL
60639, United States
(773) 637-3590
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2317 N Cicero, Chicago, IL
60639, United States

Hours

Reviews

3.8
1,822 reviews
5 stars
862
4 stars
360
3 stars
259
2 stars
102
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior from management.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers appreciating the well-maintained dining area and restrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
  • BS
    Bobby S
    Jan 12, 2026
    5.0
    The male Manager at night is very energetic and nice! Wish to see more of him at MCD
  • AS
    Armando Sanches
    Jan 8, 2026
    2.0
    Oy me dieron un café que parecía más agua que café
  • FG
    Felix & Alicia gonzalez
    Dec 31, 2025
    1.0
    We were thru the drive thru, and waited 5 minutes no one on the intercom. We drove up to the window, and the guys said the intercom is broken. My husband then orders 2 pot pies, and the guy says we don’t have any they are made fresh to order. We know that’s a lie. So unprofessional, and rude!
  • PH
    Paul Herrera
    Dec 14, 2025
    1.0
    Literally this place sucks.. They cant do simple math.. Or Do their job right.. I asked 3 sets of 2 APPLE pies.. Not only they gave me only 4.. Because they didnt know whats 3x2 They don't even know whats an Apple pie? Because they gave me cherry and cream.? whatever the other one they offer.. Wish I could've put zero stars in this location..
  • VL
    Vence L
    Nov 13, 2025
    5.0
    I had a great experience at this McDonalds. I've went with some friends during the rush hours. We were lucky enough to get a table. We have made quite a big order. The food was ready very fast. The fries were crisp, hot and salty, exactly how you expect them to be. The food was fresh. Even if it was rush hour, the staff was friendly, the cleaning personal was taking care of the tables the moment they were empty, so the restaurant was clean.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2317 N Cicero, Chicago?

This McDonald's location is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's at 2317 N Cicero has a drive-thru service available 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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