Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Several customers noted that the restaurant was dirty, with filthy tables and unsanitary conditions in the bathrooms.
Service Quality
Mixed feedback on service; while some praised the friendly and quick staff, others reported slow service and issues with order accuracy.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or stale items, while others enjoyed their meals.
Location Issues
Multiple reviews highlighted difficulties in finding the location and issues with operating hours, including being closed when expected to be open.
JJ
justcanfly
2 days ago
4.0
This mcd was pretty chill. It was inside of this building and a nice place to relax. Staff was helpful but it could be cleaned better
BW
Bill Wooten
3 days ago
1.0
Permanently closed.
KK
Kevin
6 days ago
5.0
Permanently Closed….my go to spot for Mickey D’s. Bummer
MW
Matthew Wilson
Dec 27, 2025
1.0
I very rarely leave a bad review. We are visiting from Kansas City. Stopped here at 9 am for breakfast. The restaurant was not busy but the place was a disaster. Every table was filthy. Someone had spilled beverage all over the drink station. The bathrooms were disgusting.
This would have not been as bad but then my food arrived. My egg mcmuffin was hard as a rock. The bottom half was super stale. I ate just the top half. The hashbrown was soft as if they removed it from the fryer early.
Overall bad bad bad... Very disappointed
LL
Leoxo
Dec 18, 2025
1.0
In a decade of ordering McDonald’s, I’ve never seen such a soggy box (after 5 min of getting the order), a chocolate in a strawberry milkshake, and customers making out on top of each other, being loud and taking up a whole other table to just charge phones, with managers doing nothing.
The milkshake was ultimately remade, but they didn’t seem to have a problem with chocolate being there (if I order a water in a bar, I don’t want coke on the bottom of my cup).
What are the regular operating hours for this McDonald's location?
McDonald's is open from 4:30 AM to 8:00 PM Monday through Friday, 4:00 AM to 4:00 PM on Saturday, and closed on Sunday.
Does this McDonald's offer drive-through service, and what are the hours?
Yes, the drive-through is open Monday through Friday from 4:30 AM to 8:00 PM, Saturday 4:00 AM to 4:00 PM, and 24 hours on Sunday.
Can customers order food for delivery from this McDonald's?
Delivery service is offered Monday through Friday from 6:00 AM to 7:00 PM, Saturday 7:00 AM to 3:00 PM, and closed on Sunday.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's provide WiFi and have wheelchair accessibility?
Yes, this McDonald's offers WiFi and has wheelchair accessible entrance, seating, and restrooms.
Are there any mobile apps available to order from this McDonald's?
Yes, you can use the McDonald's App available on iOS and Android for mobile ordering and mobile offers.
Where is this McDonald's located?
This McDonald's is located at 233 N Michigan, Chicago, IL 60601, USA.
Which nearby places of interest could I visit before or after dining here?
Nearby places include the Office of Experience (a graphic design business), 103.5 KISS FM radio station, and Picture Us Galleries, an arts and crafts venue.
Are there other food or drink spots close to this McDonald's?
Yes, nearby you can find Vista Carry Out (fast food), I Love Sushi (sushi restaurant), Blackwood BBQ (barbecue), Subway (sandwich shop), and Dunkin' (coffee and donuts).
How can the nearby transport and services enhance my visit to this McDonald's?
Nearby radio stations like Mega 95.5 FM, V103 Chicago, and iHeartMedia Chicago can help you stay updated on local transit and events, while services like Bounce Luggage Storage – Millennium Park make it convenient for travelers stopping by.