McDonald's

3.8
354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
233 N Michigan, Chicago, IL
60601, United States

Hours

Reviews

3.8
351 reviews
5 stars
148
4 stars
79
3 stars
62
2 stars
21
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted that the restaurant was dirty, with filthy tables and unsanitary conditions in the bathrooms.

Service Quality

Mixed feedback on service; while some praised the friendly and quick staff, others reported slow service and issues with order accuracy.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or stale items, while others enjoyed their meals.

Location Issues

Multiple reviews highlighted difficulties in finding the location and issues with operating hours, including being closed when expected to be open.
  • JJ
    justcanfly
    2 days ago
    4.0
    This mcd was pretty chill. It was inside of this building and a nice place to relax. Staff was helpful but it could be cleaned better
  • BW
    Bill Wooten
    3 days ago
    1.0
    Permanently closed.
  • KK
    Kevin
    6 days ago
    5.0
    Permanently Closed….my go to spot for Mickey D’s. Bummer
  • MW
    Matthew Wilson
    Dec 27, 2025
    1.0
    I very rarely leave a bad review. We are visiting from Kansas City. Stopped here at 9 am for breakfast. The restaurant was not busy but the place was a disaster. Every table was filthy. Someone had spilled beverage all over the drink station. The bathrooms were disgusting. This would have not been as bad but then my food arrived. My egg mcmuffin was hard as a rock. The bottom half was super stale. I ate just the top half. The hashbrown was soft as if they removed it from the fryer early. Overall bad bad bad... Very disappointed
  • LL
    Leoxo
    Dec 18, 2025
    1.0
    In a decade of ordering McDonald’s, I’ve never seen such a soggy box (after 5 min of getting the order), a chocolate in a strawberry milkshake, and customers making out on top of each other, being loud and taking up a whole other table to just charge phones, with managers doing nothing. The milkshake was ultimately remade, but they didn’t seem to have a problem with chocolate being there (if I order a water in a bar, I don’t want coke on the bottom of my cup).

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's is open from 4:30 AM to 8:00 PM Monday through Friday, 4:00 AM to 4:00 PM on Saturday, and closed on Sunday.

Does this McDonald's offer drive-through service, and what are the hours?

Yes, the drive-through is open Monday through Friday from 4:30 AM to 8:00 PM, Saturday 4:00 AM to 4:00 PM, and 24 hours on Sunday.