Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,990 reviews
5 stars
1,011
4 stars
577
3 stars
484
2 stars
265
1 star
653
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and long wait times, often exceeding 30 minutes for orders.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor communication regarding mobile orders.
Food Quality
Several customers complained about cold or stale food, with specific mentions of cold fries and incorrect preparation.
Cleanliness and Environment
While some customers noted cleanliness, others reported unsanitary conditions and a disorganized atmosphere.
Inconsistent Hours
Multiple reviews indicated that the restaurant was not open 24 hours as advertised, leading to customer frustration.
- MVMario VankinscottNov 14, 20255.0Great food, fast and I haven't ever gotten sick from here
- MLMark LizcanoNov 5, 20252.0If you offer table service like the other McDonald's, then do the same service. If I ask for ketchup don't make me go to the counter to get it, especially since now I have to leave my food unattended and worry about a vagrant having my food. Also, table service should include my drink order being filled and me not having to get up from my table to fill it. Every other McDonald's I have been to fills your drink when ordering table service.
- JGJames GordonNov 1, 20251.0Ordered curbside pick up waited at 20+ minutes for our food. When our food came out Our fries were cold enough to be from yesterdays orders! Do not order or eat from here!
- ECErica ClintonOct 28, 20251.0I went to this McDonald's and I ordered food for me and my family and when I drove home. I opened up the bag and a lot of my food was missing. I will never go back there again
- NCNL CollinsOct 14, 20251.0I ordered inside and ended up waiting with a couple other people for over 40 minutes for my breakfast food. When I received it, my coffee iced coffee was half melted, the hash brown was cold and soggy, the sausage egg McMuffin was fresh. There were at least 10 people waiting for their food when I walked in at 10:15 AM. I ordered my food at 10:20 AM and didn’t receive my food until 10:51pm. I asked to speak to the manager, and I was told one second as the lady turned around and started doing something else . I spoke to the“manager”, a different lady who said she was the manager. I told her it was ridiculous to wait this long for food and I would like my money back. So she went to go talk to someone else the first.”manager” I spoke with who pretended not to be the manager. At this time, I have recorded a video and took pictures of the whole congested scene and lack of management. I asked the manager for my money back and I wanted to keep my food, she went to go talk to someone and never came back. I had a doctors appointment and I had stopped into this restaurant yesterday for something to drink and stood in line for 15 minutes then eventually walked out because their service was so slow. I tried to order on the do it yourself screen and their printer was out of paper so I couldn’t give her my order ticket. Overall, their service is horrible. The management is laughable and needs to be fixed. Myself and others shouldn’t have to wait 40+ minutes for a sausage McMuffin with egg and a medium iced coffee. I also should’ve been compensated for my time.
Frequently Asked Questions About McDonald's
What are the McDonald's delivery hours?
McDonald's delivery service is available from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to midnight on Sunday.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 2525 S Martin Luther King Dr has a drive-thru open 24 hours every day.
What are the general opening hours of this McDonald's?
This McDonald's location is open 24 hours a day, seven days a week.
What services does this McDonald's offer for order and pickup?
This McDonald's offers curbside pickup, delivery including same day and no-contact delivery, and mobile ordering services.
Where is this McDonald's located?
It is located at 2525 S Martin Luther King Dr, Chicago, IL 60616, USA.
What payment options are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby medical facilities are close to this McDonald's?
Nearby medical facilities include Advocate Medical Group Primary Care, Advocate Children’s Medical Group Pediatrics, and Advocate Heart Institute, useful if you have appointments nearby and want a meal option.
Are there any coffee shops near this McDonald's?
Yes, Dunkin' is a nearby coffee shop, offering an alternative for coffee and donuts if you want variety.
How can nearby storage facilities be useful when visiting this McDonald's?
CubeSmart Self Storage is nearby; if you're moving or storing items in the area, you can grab a quick meal at McDonald's conveniently located close by.