Brand Certified
McDonald's
3.3(3008 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2525 S Martin Luther King Dr, Chicago, IL
60616, United States
Certified by McDonald's • Mar 01, 2026
(312) 842-8643
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
3,008 reviews
5 stars
1,015
4 stars
576
3 stars
488
2 stars
268
1 star
661
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incomplete orders, indicating a significant problem with service quality.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, stale, or incorrect orders.
Staffing Problems
Frequent mentions of being understaffed and slow service suggest that staffing levels are inadequate to meet customer demand.
Inconsistent Hours
Customers noted discrepancies regarding the advertised 24-hour service, with many experiencing closures during expected hours.
- BBBold Bat4 days ago1.0Service !! Wait time
- WSWill Stanhope6 days ago5.0Quick and easy
- FIFrancisco Enriquez IIIFeb 21, 20261.0My DoorDash has been waiting here for an hour.
- DLdaniel lainezFeb 6, 20263.0Pesimo servicio al cliente, pésima actitud
- ELEdelyn LeyvaJan 28, 20261.0It has been many times that I order from this McDonald’s to Uber eats and the order is never complete or they don’t send what I ordered, terrible service I’ll never order anything here again, it’s disgusting how the workers don’t want to work and they make you waste time and money
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website