Brand Certified
McDonald's
3.5(2419 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2438 W Cermak, Chicago, IL
60623, United States
Certified by McDonald's • Feb 22, 2026
(773) 927-8643
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
2,419 reviews
5 stars
924
4 stars
469
3 stars
377
2 stars
192
1 star
457
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.
Staff Attitude
Mixed reviews on staff behavior; some customers praised friendly service while others experienced rudeness and poor customer care.
Cleanliness
The cleanliness of the restaurant was often criticized, particularly regarding the bathrooms and overall dining area.
Food Quality
Several customers noted issues with food quality, including cold items and incorrect orders, although some praised the taste when it was right.
Play Area
The indoor play area for children received positive feedback, especially from families looking for a place for kids to play.
- ECElia Cuenca5 days ago1.0This place is filthy everywhere that you look around. Definitely never coming back.
- RDRosamaria DoroteoFeb 16, 20261.0Hoy fui a ese lugar y no me gusto para nada en el area de los niños todas las mesas sucias comida en el piso en los baños no habia papel aparte de q estaban super sucios y el personal son muy groseros muy mal educados lo miran a uno q esta en la caja para ordenar y ni te hacen caso y te dan la order como ellos quieren
- AJAlexander JuarezFeb 5, 20263.0They make you leave after 30 minutes after ordering food.
- JMJoel MaldonadoJan 23, 20265.0I really like this McDonald's because these young people hustle their butts off. They have great attitudes and they really do try the best. This is a very stressful McDonald's because it is very busy. The men's bathroom is questionable simply because there are those who are homeless who come and utilize the bathroom and they mess it up. There are those who are homeless and they mess up the bathroom but they also make their small purchases.
- TRtony reitingerJan 17, 20265.0Stooped in because my girlfriend had a Dr's appointment and I needed a place for my son to play. It wasn't very clean but the staff was very friendly and courteous and even gave my son a balloon it definitely made his day. The play place wasn't the best but it made the 1 hour we had to wait go by very fast. I just want to say how nice the staff was and even went out of their way to make sure we were takin care of.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2438 W Cermak, Chicago?
McDonald's at 2438 W Cermak, Chicago is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 2438 W Cermak offers drive-thru service 24/7.
Can I order delivery from this McDonald's location?
Yes, delivery is available 24/7 and you can order online or through the McDonald's app.
What delivery and pickup services does McDonald's provide?
McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby public transit options to reach McDonald's at 2438 W Cermak?
Yes, CTA Bus Stop 6929 is nearby, making it convenient for customers using public transport to visit McDonald's.
What other dining options are available near McDonald's at 2438 W Cermak?
Nearby you can find Domino's Pizza, Green Apple Pancake House Restaurant and Banquets, Burger King, and El Milagro bar.
Are there any nearby stores where I can shop or take care of errands near McDonald's?
Yes, nearby stores include The gold store Discount, Fairplay Foods supermarket, Rent-A-Center, Sally Beauty, and Discovery Clothing Company.
What services does this McDonald's location provide for mobile customers?
This McDonald's supports mobile ordering, mobile offers, and has its own McDonald's app for easy ordering and rewards.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website