Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,402 reviews
5 stars
919
4 stars
469
3 stars
373
2 stars
192
1 star
449
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions, including dirty facilities and garbage around the premises.
Mixed Customer Experience
While some customers praised the friendly staff and good service, many others experienced rude behavior and poor customer service.
Food Quality
There were complaints about food being cold, incorrect orders, and missing items, although some customers did enjoy their meals.
Family-Friendly Features
The indoor play area for children was positively noted, making it a preferred location for families.
- OAOctavio Altamirano4 days ago1.0Very bad service, lazy workers, always missing food from your order, they make you wait literally 25 minutes gust for a happy meal
- TGThomas The gAzelleNov 16, 20252.0I ordered a mcgriddle and I specifically said egg and cheese! I was given a sausage, egg, and cheese mcgriddle instead. Attention to detail, you are working in a drive thru.
- JSJosue SanchezNov 16, 20253.0Don't order here if you're on a rush, slowest food service out there. Ordered some chicken sandwiches and fries and I had wait on the side for another 10 minutes.
- SPSatan PresleyNov 9, 20251.0Customers hanging out playing loud music. Waited way too long for cold fries and watered down drinks. Same order was missing items and strawberry shake was white like vanilla shake.???? The only employee worth anything is the young Mexican guy at the register. The rest are disorganized and rude.
- JFJill FlanaganNov 7, 20251.0This McDonald’s poached my order from the app, there’s another McDonald’s much closer to me. And then the DoorDash stole my order and they took no responsibility, I have to wait 24 hours to get a refund. Horrible buisness
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2438 W Cermak, Chicago?
McDonald's at 2438 W Cermak, Chicago is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's at 2438 W Cermak offers drive-thru service 24/7.
Can I order delivery from this McDonald's location?
Yes, delivery is available 24/7 and you can order online or through the McDonald's app.
What delivery and pickup services does McDonald's provide?
McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby public transit options to reach McDonald's at 2438 W Cermak?
Yes, CTA Bus Stop 6929 is nearby, making it convenient for customers using public transport to visit McDonald's.
What other dining options are available near McDonald's at 2438 W Cermak?
Nearby you can find Domino's Pizza, Green Apple Pancake House Restaurant and Banquets, Burger King, and El Milagro bar.
Are there any nearby stores where I can shop or take care of errands near McDonald's?
Yes, nearby stores include The gold store Discount, Fairplay Foods supermarket, Rent-A-Center, Sally Beauty, and Discovery Clothing Company.
What services does this McDonald's location provide for mobile customers?
This McDonald's supports mobile ordering, mobile offers, and has its own McDonald's app for easy ordering and rewards.