McDonald's

3.1
2060 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2425 E 79th St, Chicago, IL
60649, United States

Hours

Reviews

3.1
2,060 reviews
5 stars
592
4 stars
345
3 stars
374
2 stars
182
1 star
567

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of communication from staff.

Food Quality

Many customers reported issues with food quality, including undercooked items and food poisoning.

Operational Issues

Frequent complaints about long wait times, system outages, and misleading hours of operation.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency.
  • ST
    Samantha T
    Nov 7, 2025
    1.0
    Too slow at breakfast! People have places to go!
  • KS
    Kairo Scott
    Oct 18, 2025
    1.0
    This McDonald’s never follows the posted times for the lobby, slow with service, rude when you need something fixed, and never lets customers know when the hours or menu availability changes.
  • JA
    jhoan almanza
    Oct 16, 2025
    1.0
    Zbyt długo to trwało, fatalna obsługa, nie wrócę i nie polecam tego miejsca.
  • LH
    Latrice Hudson
    Oct 13, 2025
    1.0
    I ordered two strawberry cream pies they made me wait 15 minutes because they said they was not done. They were short of style, but everybody was on the phone when I came in then on top of that when I did receive mypies they scooped all of the middle out of my past.
  • MM
    Marlin Johnson (Masutā MJ)
    Oct 10, 2025
    1.0
    Uber Eats driver. I'd give them a zero if possible. Rude customer service. Extremely slow even with only drive thru available. One employee in particular needs to customer service training. I shouldn't have to confirm order if I know the customer name and their order.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2425 E 79th St, Chicago?

This McDonald's is open 24 hours every day, from 00:00 to 23:59.

When is the drive-thru at this McDonald's location available?

The drive-thru is open 24/7, from midnight to 11:59 PM every day.