Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,068 reviews
5 stars
594
4 stars
344
3 stars
378
2 stars
182
1 star
570
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude staff, poor communication, and unprofessional behavior, leading to a negative customer experience.
Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and instances of food poisoning.
Service Speed
Customers frequently complained about slow service, especially during peak hours, with long wait times for both drive-thru and in-store orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to an overall negative impression.
Operational Issues
Customers noted frequent problems with the ordering system, misleading hours of operation, and inconsistent service availability.
- NWNorman WrightJan 5, 20263.0You people are getting things twisted. I didn't visit McDonald's, that one or any other one.
- BMBri MarieJan 5, 20261.0The worst place to go. Made a mobile order and couldnt even recieve my order after waiting for over 30 minutes when they only asked me to wait for 10...
- CFChicago Low foodproDec 31, 20253.0Check your food make sure u got the right stuff I keep making that mistake
- DBDeven BarryDec 14, 20251.0Always rude. And I almost always get my order wrong when I order online cuz they refuse to check the orders when making them. If you order more than 1 of the same item (they have BOGO nuggets on weekends) you’ll only get 1. It’s a hassle when ordering for more than 1 person. When I’ve tried to reach out after the 3rd/4th time it happened cuz I realized the tickets aren’t fully printed, they either don’t answer or hangup immediately. Absolutely hate this place.
- AWAnajah WalkerNov 27, 20251.0The food is always reheated. The fries are always stale tasting, even when asked to be made fresh. They have horrible customer service skills here and I’ve just decided to never go to this location again.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2425 E 79th St, Chicago?
This McDonald's is open 24 hours every day, from 00:00 to 23:59.
When is the drive-thru at this McDonald's location available?
The drive-thru is open 24/7, from midnight to 11:59 PM every day.
What delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru that operates 24 hours a day.
Are there other fast food options near this McDonald's?
Yes, nearby you can find another McDonald's and a Subway restaurant, offering more fast food choices.
What nearby services can I visit around McDonald's on 79th St?
Close to McDonald's you can find Steel City Currency for financial services, Tiny Tots Academy 1 for day care, and Fresenius Kidney Care Neomedica South Shore for medical treatments.
Can I combine a visit to McDonald's with some personal care nearby?
Yes, near McDonald's there are several beauty and hair salons like Esquire Barbershop, Katucha Hair Braiding, Timeless Attractions Spa and Beauty Salon, and Pink Diamond Hair Lab Inc.
Where can I find grocery or convenience stores near McDonald's on 79th St?
Nearby options include Family Dollar, Budget Food & Liquor, and 79th Kingston Food for grocery and convenience needs.