McDonald's

3.7
2042 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2635 N Clark St, Chicago, IL
60614, United States

Hours

Reviews

3.7
2,042 reviews
5 stars
927
4 stars
388
3 stars
246
2 stars
117
1 star
364

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food tampering, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with restrooms and overall restaurant conditions.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh items while others reported stale or cold food.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of warmth and attentiveness from employees.
  • ML
    Manuel Leonardo
    Dec 29, 2025
    1.0
    I went get some food on cristmas day around 6pm I order 3 orders. Of mc raps ranch and they gave to me a spicy order i cal back some lady pick phone and she said can back any day to pick up you regular order can back monday nigh. Y spoke whit tje manager I tried to explain what was the rong order and was very rude so y gave to me other order but was the same spicy the same ring order i toll He. Was a ranch mc raps Hi was so rude guy. I Don't know why is working there Horrible service.
  • GA
    Grace Ashley
    Dec 19, 2025
    1.0
    Had the most delicious double cheeseburger in years and didn’t get sick HOWEVER, systems were down multiple times when I tried to return for food, and was literally locked out in the cold - while other people were being let in / because it was cash only. What? Photo attaxged of the woman that did this on a freezing cold day. Weird drugs have been seen being smoked in the back on various occasions. It’s not a safe place if you are traveling. Go to Stan’s down the block / just north.
  • MW
    Max Wiertel
    Dec 15, 2025
    5.0
    Not exactly friendly. Almost like "Here's your food, be gone!"
  • DD
    Dauren
    Dec 10, 2025
    1.0
    Tonight I wanted to eat, Prozhovets whose name is Carla, did not want to sell saying that the system broke down, then said that it would be ready in 4 minutes, I made a circle and came back but she again ignored my call order.
  • EE
    Elle
    Nov 22, 2025
    1.0
    When I was here the men’s restroom was unlocked but the women’s restroom was locked up. I had to ask an employee to unlock the women’s restroom while men went into their restroom freely. Please change this before you wind up with a lawsuit. This is discrimination. It’s wrong and needs to be fixed.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2635 N Clark St, Chicago?

McDonald's at 2635 N Clark St is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.