McDonald's

3.7
2025 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2635 N Clark St, Chicago, IL
60614, United States

Hours

Reviews

3.7
2,025 reviews
5 stars
919
4 stars
384
3 stars
246
2 stars
117
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned cold or stale food, with complaints about incorrect items and poor preparation.

Cleanliness

Customers noted cleanliness issues, particularly with the restrooms and dining area.

Parking Problems

Many customers expressed frustration with the parking situation, including aggressive booting policies and limited parking availability.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • EE
    Elle
    2 days ago
    1.0
    When I was here the men’s restroom was unlocked but the women’s restroom was locked up. I had to ask an employee to unlock the women’s restroom while men went into their restroom freely. Please change this before you wind up with a lawsuit. This is discrimination. It’s wrong and needs to be fixed.
  • AA
    Antonieta
    6 days ago
    1.0
    Nick, I stopped by your location at 2635 N. Clark St/Macdonald, and unfortunately I experienced very poor customer service from Ms. Nancy at the register. Her behavior was unprofessional and unacceptable. 11/18/2025 4:30Pm Nick, as the owner, I believe it’s important to have staff who are committed to providing respectful and helpful service. Based on my experience, I strongly recommend reviewing Ms. Nancy’s performance, as she may no longer be suited for this role. Thank you
  • AA
    Anita
    6 days ago
    1.0
    Clean up the restaurant. Bathroom was filthy Our GOD YAHWAH in YAHAWASHY name is a RIGHTEOUS GOD,stay grateful and CLEAN and keep the commandments Our Savior is a JEW not Christian message read the book of Matthew Revelation chapter 21 Daniel Chapter 12 John14:15 keep the commandments MESSAGE
  • MO
    Mary O'Connor
    6 days ago
    1.0
    Do NOT come to this location late night for pick up. I have multiple times gotten drive thru for my family only to find out whoever is working the drive thru straight up tampers with peoples food. I’m talking when I pull out the box of French fries from the takeout bag a liter of salt pours out from the bottom of the fries, fish filet patties shoved in French fry containers, food bits shoved in Diet Coke cups. Disgusting.
  • TO
    Tanya O'Brien
    Nov 12, 2025
    2.0
    Forgot our cheeseburger and refused to meet us at the door to get it our car got stuck in the snow at the drive thru

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2635 N Clark St, Chicago?

McDonald's at 2635 N Clark St is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.