McDonald's

3.6
1447 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2754 N Narragansett, Chicago, IL
60639, United States

Hours

Reviews

3.6
1,447 reviews
5 stars
623
4 stars
262
3 stars
189
2 stars
96
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and poor customer service.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food being served.

Food Quality

Customers frequently mentioned dissatisfaction with food quality, citing cold, stale, or poorly prepared items.

Cleanliness

While some customers noted improvements in cleanliness, others reported unsanitary conditions and issues like ants in the dining area.

Speed of Service

Many reviews indicated long wait times, especially during drive-thru orders, with some customers experiencing delays of over 15 minutes.
  • LG
    Laura Gutierrez
    1 day ago
    1.0
    Mal servicio en la comida
  • CT
    Charie Thomas
    Nov 9, 2025
    5.0
    McDonald's restaurant playland at the Brickyard, in Chicago was very pleasant experience. Alex Lion provided my family and I great service. He greeted us, was friendly and professional. Nice clean place to dine in 5 Stars
  • AZ
    adamaris zacapa
    Oct 23, 2025
    1.0
    Came to this McDonalds Late night and got ignored and yelled at
  • AM
    Adriana Mendoza
    Oct 19, 2025
    1.0
    Bad service They never prepare the correct order, and when they are called they get upset
  • JV
    Jesus V.
    Oct 12, 2025
    1.0
    Spent $70 on one order and they forgot four sandwiches and gave me a large fries to make up for mistake . Definitely not the first time it happens. Completely unacceptable and the manager Maria said that there was nothing else they could do.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 2754 N Narragansett, Chicago?

McDonald's at 2754 N Narragansett is open 24 hours every day of the week.

Does this McDonald's have a drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open 24/7, all days of the week.