McDonald's

3.8
1637 reviews
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Business Details

2834 N Ashland Ave, Chicago, IL
60657, United States
(773) 528-7503
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2834 N Ashland Ave, Chicago, IL
60657, United States

Hours

Reviews

3.8
1,637 reviews
5 stars
747
4 stars
323
3 stars
238
2 stars
92
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly at the drive-thru and during order pickups.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and even raw food.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported dirty play areas and unsanitary conditions.

Service Speed

There were mixed reviews on service speed, with some praising quick service while others experienced long wait times.

Accessibility Issues

Customers expressed frustration over the drive-thru policy, particularly regarding service for those without cars.
  • LT
    L T
    Jan 3, 2026
    5.0
    Very clean and well managed location.
  • EM
    EMANUEL MORENO
    Dec 13, 2025
    1.0
    My low score? Manager Jocelyn is rude, abrupt way of speaking to customer. Doesn’t seem like she likes her job. The family that runs this restaurant should know she is a drag.
  • JK
    Joe Klebosky
    Dec 2, 2025
    5.0
    Very good service.
  • IG
    Iain Guss
    Nov 24, 2025
    1.0
    Ordered online for pickup at 2834 N Ashland Ave and got my pickup code. I pull up to give it to them, and they tell me it doesn’t exist. I show him the order on my app and the drive through instructions, and he says to contact support. Support says “if you ordered through a third-party app, take it up with them. If you ordered through a store, take it up with that specific store”. When I went back through the line to see if there was any possible way to somehow find what I ordered, dude started offering my like individual small items instead. This is the only McDonald’s I’ve ever been to in my life that eats your money like a busted vending machine. Dollars gone, but the food is stuck inside. Plenty of other cheaper and better fast food options near-by.
  • ED
    Ethan Davila
    Nov 13, 2025
    1.0
    Made a mobile app drive-thru order for breakfast. They gave me the wrong items. Their sorry excuse for a manager tells me “make sure you order the right thing next time” even after I showed her my receipt showing that they made the order wrong. Horrible customer service. I wanted the right order, not the attitude of someone who can’t own up to a simple mistake. They even messed up the corrected item. Incompetence at its finest.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's on N Ashland Ave in Chicago?

McDonald's at 2834 N Ashland Ave is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, McDonald's on N Ashland Ave offers drive-thru service 24/7, open all day every day.