McDonald's

3.8
1627 reviews
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Business Details

2834 N Ashland Ave, Chicago, IL
60657, United States
(773) 528-7503
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2834 N Ashland Ave, Chicago, IL
60657, United States

Hours

Reviews

3.8
1,627 reviews
5 stars
743
4 stars
321
3 stars
238
2 stars
92
1 star
233

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food being cold, raw, or improperly prepared, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with some customers feeling disrespected or ignored.

Cleanliness

While some customers praised the cleanliness of the location, others noted dirty play areas and unsanitary conditions.

Service Speed

Mixed feedback on service speed; some praised quick service while others experienced long wait times.

Drive-Thru Issues

Customers expressed frustration with drive-thru policies, including refusal of service to non-vehicle patrons and broken systems.
  • VM
    Viri Moreno
    Nov 16, 2025
    1.0
    I don’t recommend coming here, employee at the drive thru was rude, her English was broken nothing wrong with that but she was extremely rude. If you don’t wanna work, quit!
  • SG
    Sunnito G
    Nov 14, 2025
    5.0
    In my opinion, one of the cleanest, most welcome and friendly McDonald’s locations. Whenever I stop by is usually in the evenings, and the manager plus the rest of the staff are always very kind, customer service is excellent. The restrooms are always very clean. Thank you for a great customer experience.
  • ED
    Ethan Davila
    Nov 13, 2025
    1.0
    Made a mobile app drive-thru order for breakfast. They gave me the wrong items. Their sorry excuse for a manager tells me “make sure you order the right thing next time” even after I showed her my receipt showing that they made the order wrong. Horrible customer service. I wanted the right order, not the attitude of someone who can’t own up to a simple mistake. They even messed up the corrected item. Incompetence at its finest.
  • AU
    Adam Untch
    Oct 31, 2025
    1.0
    Bugs in drinks. Food almost always stale. They forget items frequently. Better McDonald’s are close enough to avoid this one.
  • MS
    M S
    Oct 19, 2025
    1.0
    The employees here are extremely rude and disrespectful. They quite frequently speak Spanish amongst themselves about customers. My issue isn't the speaking of spanish. It's the fact that it's extraordinarily uncivilized and impolite to speak a language around customers that the customers may not understand. Furthermore, the fries and hash browns are always cold and taste like they've been sitting out for at least five to ten minutes. Avoid this location if you want hot food and if you want to be treated with respect.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's on N Ashland Ave in Chicago?

McDonald's at 2834 N Ashland Ave is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, McDonald's on N Ashland Ave offers drive-thru service 24/7, open all day every day.