McDonald's

3.3
2386 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
29 E 87th St, Chicago, IL
60619, United States

Hours

Reviews

3.3
2,386 reviews
5 stars
759
4 stars
474
3 stars
430
2 stars
245
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported receiving cold, old, or improperly prepared food, with some expressing dissatisfaction with the overall quality.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of proper training.

Operational Problems

Frequent issues with order fulfillment, including being told they were not taking orders, and problems with the mobile app.

Cleanliness

Mixed feedback on cleanliness, with some noting clean facilities while others reported dirty bathrooms and unsanitary conditions.
  • VT
    Victoria Thompson
    1 day ago
    1.0
    Not 24 hours as advertised
  • HG
    Hardik Gohil
    Nov 12, 2025
    1.0
    If you can wait 40 damn mints in a drive thru for one got damn order, you are most welcome here 🤣🤣
  • CH
    Charles Hardin
    Oct 29, 2025
    3.0
    Everything was fine except the fish sandwich which tasted like it had been cooked in old burnt grease. First time that I've ever had a bad filet o fish sandwich from any McDonald's. Nice large seating area and lots of free parking.
  • EP
    Elizabeth Plascencia
    Oct 28, 2025
    1.0
    It says it's open 24 hours and you order online, and when you're at the counter, it simply tells you to cancel the order because they're not serving.
  • DX
    Di Xiang
    Oct 19, 2025
    5.0
    They have really good daily double burgers. I mean, I eat almost all fast food and I think this place is great and food is delicious. But my cat is picky and wont even touch my food. He eats beef from this restaurant and he is happy too.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 29 E 87th St, Chicago?

McDonald's at 29 E 87th St, Chicago is open 24 hours a day, 7 days a week.

Is McDonald's at this location open for delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.