McDonald's

3.3
2398 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
29 E 87th St, Chicago, IL
60619, United States

Hours

Reviews

3.3
2,398 reviews
5 stars
763
4 stars
474
3 stars
430
2 stars
246
1 star
485

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers receiving items that were not fresh.

Operational Problems

Customers frequently noted that the location was not operating as advertised, including being closed during posted hours and not taking orders.

Cleanliness

There were complaints about dirty bathrooms and unsanitary conditions within the restaurant.

Mixed Experiences

While many reviews were negative, a few customers praised the food quality and service, indicating some positive experiences.
  • DR
    Darlene Richards
    Jan 5, 2026
    2.0
    I ordered chicken nuggets and asked for BBQ sauce but was charged $1 for my 2 orders of nuggets but didn't receive the sauce that should have been included with the order
  • NM
    nae M.
    Dec 23, 2025
    1.0
    12/23/25@ 12:38am. Food always on point, staff also nice etc. I’m just writing this review to show a bit of business incompetence of an employee for the owner. Long story short my large drink was $1.11 I only had $1.10 I asked the heavy set man, glasses and head wrap for a penny to insinuate allowing me to slide with just one penny. He explains he doesn’t have a penny, I say “so do you really want me to give you another $1, he says YES and breaks a whole dollar for a penny. It needs to be explained to this young man you don’t exhaust your register of change for a penny. Be fr. Do that a few more times tonight you’ll be out change. No bank run options. Not to mention the change shortage.
  • RB
    reketta brown
    Dec 19, 2025
    1.0
    This Msdonalds is the worst. I live right up the street so im wondering why i always gettting cold food and/or they forget something in the order but they charge for it. I order mac sauce they charge but forget. I order bbq sauce they forget. I order tea they forget the tea. I dont know if thet can read English but my orders always messed up. I will no longer be a customer. And they always run out of stuff. Burger King i will go. They just need to close this one down
  • YI
    Yana Iyana
    Dec 7, 2025
    1.0
    I’m confused on how they’re 24hours but every time I go literally anytime after 10pm they always say they aren’t taking any orders so why stay open the whole time if you’re not taking orders ? Get it together 0/10
  • SC
    Senitra Catrice
    Dec 6, 2025
    1.0
    I was in the drive thru 12/5 at around 8:35-8:40 ish. From the time that I started my order the young lady that was taking orders already had an attitude. However, I remained respectful and asked was there a problem. She stated “YES! a little bit” I asked her what was wrong. Keep in mind this is all happening as I’m still trying to place my order. As we’re going back and forth she proceeds to call me “baby” as if I’m her age or a child. I drive further up to her window and immediately ask to speak with a manager. I was not able to get her name but she is VERY DISRESPECTFUL and she clearly hates her job. The manager on duty seemed nice but again I’m sure there was no disciplinary action taken.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 29 E 87th St, Chicago?

McDonald's at 29 E 87th St, Chicago is open 24 hours a day, 7 days a week.

Is McDonald's at this location open for delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery.