Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported issues with food safety, including finding foreign objects in their meals and experiencing foodborne illness.
Service Speed
Customers frequently mentioned slow service, with long wait times for orders and issues with mobile app orders.
Cleanliness
The dining area and restrooms were often described as dirty and poorly maintained.
Staff Attitude
Several reviews highlighted rude or unhelpful staff interactions, contributing to a negative customer experience.
Location Issues
The restaurant's location was criticized for being crowded and uncomfortable, with reports of homeless individuals affecting the atmosphere.
DO
David Ortiz
5 days ago
1.0
Long lines all the time and the orders don't be coming out in order
TM
Terry Murray
Jan 5, 2026
1.0
Always get the order wrong. Horrible experience. Try to give them a second shot and they mess that up too. This location messes up your order and does nothing to rectify it. Shut it down of get competent managers and workers.
JP
Jo Po
Dec 29, 2025
1.0
This place was trash I would've bought something but I had to use the restroom and they said they didn't have one while standing a few feet from the actual restroom and advised I try wingstop next door( thanks wingstop) I have no problem with the homeless trying to get warm or whatever but they seemed to have overrun this location.
JC
Jake Capiak
Dec 23, 2025
1.0
There was a cockroach in my quarter pounder
LS
Lana Smith
Dec 15, 2025
1.0
I found a mysterious bone of some sort in my McGriddle. I bit into it by accident and nearly broke my tooth. The manager tried to gaslight and tell me it looked like old onion or a vegetable of some sort (also doesn’t belong in my food but hey). Never got my money back or any sort of apology. I have no choice but to assume this location doesn’t follow food safety practices/standards.
What are the regular operating hours for McDonald's at 3020 S Halsted St, Chicago?
McDonald's at 3020 S Halsted St, Chicago is open daily from 5:00 AM to midnight.
What time is the drive-through service available at this McDonald's location?
The drive-through is available every day from 5:00 AM to midnight.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order for delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Is there a mobile app available for easier ordering at McDonald's?
Yes, you can download the McDonald's App from the Apple App Store or Google Play Store for easy ordering and access to offers.
What payment options are accepted at the McDonald's on S Halsted St?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and coffee?
Yes, this location serves breakfast, coffee, lunch, dinner, and dessert options.
Are there nearby places of interest around McDonald's at 3020 S Halsted St?
Yes, nearby places include Loya Insurance Company, Juisy cafe and lounge, Wingstop for wings, and Park View Plaza shopping center.
Can I visit other restaurants near McDonald's at 3020 S Halsted St?
Certainly, nearby dining options include Juisy cafe and lounge, Wingstop chicken restaurant, Grand Triple Crown Seafood Restaurant, BellyBowl bubble tea and Asian cuisine, and Little Caesars Pizza.
Are there useful services close to McDonald's for errands before or after a meal?
Yes, nearby services include Walgreens pharmacy, FedEx shipping, Xxpress Cleaners laundromat, and financial services like World Finance and NuMark Credit Union.