Brand Certified
McDonald's
3.8(1562 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1737 W Fullerton, Chicago, IL
60614, United States
Certified by McDonald's • Mar 01, 2026
(773) 244-4001
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
1,562 reviews
5 stars
689
4 stars
334
3 stars
235
2 stars
111
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and slow response times, particularly in the drive-thru.
Cleanliness
While some customers noted clean facilities, others reported dirty restrooms and unsanitary conditions.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about freshness and preparation.
Customer Experience
Positive experiences were noted by some customers, particularly regarding friendly staff and quick service, but these were overshadowed by numerous negative experiences.
- VTVanessa T3 days ago2.0Food is always a miss! Overcooked or under. The people serving in drive thru never friendly either. Plus no triple cheeseburger meal when other McDonald’s honor it. Today triple cheeseburger was hard! Fries were tough like plastic! No thanks! Do better you’re surrounded by stores! A quick stop for a bite only to be disappointed.
- TJtianchong jiangFeb 19, 20263.0The mic of the drive through is so bad
- RRRAHUL KUMAR REDDYFeb 8, 20265.0Great place to had mc chicken…
- BCBenjamin Castro-MatthewsJan 10, 20262.0Among the many times we attend this establishment, we have never had a good experience. The only reason we go to this one is because it is the closest in our area. We always go through the drive through, and the service is horrible. The workers always seem to be distracted and never repeat the order back correct. They are also just completely rude and dismissive. They have me the wrong order so I went back around and told them, they then said they never got my original order even though the lady that I was talking to was the same one that took my order. Please get better staff.
- MSMichael ShineDec 30, 20255.0Amazing experience at this McDonald’s! The bathroom was very clean 🚻✨, which really stood out. The customer service was awesome—friendly, helpful, and welcoming from start to finish 🙌😊. You can tell the staff truly cares about providing great full service. Keep up the fantastic work! 👏🍟💛
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1737 W Fullerton, Chicago?
This McDonald's location operates 24 hours a day, every day of the week.
What are the delivery service hours for McDonald's at this location?
Delivery is available from 5:00 AM to midnight Monday through Wednesday and Sunday, from 5:00 AM to 11:59 PM on Thursday, and all day on Friday and Saturday.
Does this McDonald's have a drive-through service and what are its hours?
Yes, the drive-through is open 24 hours every day.
What types of pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online or via app?
You can order online through https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's?
Services include a drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby shopping centers or retail stores close to this McDonald's?
Yes, Fullerton Plaza shopping center, T.J. Maxx department store, and DXL Big + Tall clothing store are nearby, making it convenient for customers to shop before or after dining.
What nearby cafes or coffee shops are close to this McDonald's?
Starbucks is located nearby, providing another option for coffee and light refreshments in the area.
Are there nearby entertainment venues or bars close to this McDonald's?
Yes, you can visit Dragzilla dance club and Liar's Club dive bar, both nearby places to enjoy nightlife before or after your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website