McDonald's

3.6
2075 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1664 S Blue Island, Chicago, IL
60608, United States

Hours

Reviews

3.6
2,075 reviews
5 stars
797
4 stars
432
3 stars
347
2 stars
138
1 star
361

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty dining areas and bathrooms.

Food Quality

While some customers enjoyed the food, others complained about cold or stale items.

Atmosphere

The atmosphere was described as uninviting and uncomfortable, with concerns about the presence of homeless individuals.
  • DM
    Diamond Marie
    4 days ago
    1.0
    Got a double bacon McDonald’s with no mustard no onions I got a cheeseburger just meat and bun no cheese no bacon no ketchup and now no one’s answering the phone I called 5 times food was cold as well
  • CP
    Cyn P.
    5 days ago
    1.0
    The McRib I purchased from this location on Saturday Nov 15th has made me terribly sick the past few days. Clearly they leave the meat sitting stewing in the little drawers for a long time instead of tossing and making fresh smh.
  • KK
    KrYpToNiTe
    Nov 10, 2025
    5.0
    Curious and knowledgeable workers, clean and quick service. I often walk in or door dash my order.
  • LF
    Lonnie Foe
    Nov 8, 2025
    1.0
    I’m doing uber for this location at six in the morning the doodle says lobby opens at 5 I pull the door it’s not open so I pull to the drive thru window no one takes the order then I get to the actual window the lady is flirting with someone in the car so I tell her I have uber pick up she tells me the door is open and the car backs up and she finish flirting and I’m still sitting here over ten minutes they need to stop hiring lazy unprofessional people
  • VT
    Valree Thomas
    Nov 7, 2025
    3.0
    I ordered and egg McMuffin. I could not figure out my breakfast sandwich was so sweet, then I realized they give me a sweet bacon McGrill sandwich.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1664 S Blue Island?

McDonald's at 1664 S Blue Island is open 24 hours a day, 7 days a week, including all holidays.

Is there a drive-through service available at this McDonald's location?

Yes, this McDonald's location offers a 24/7 drive-through service.