Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers experienced long wait times for their orders, with some waiting over 30 minutes for fast food.
Food Quality
Several reviews mentioned that the food was often cold, not fresh, or incorrect, leading to disappointment.
Customer Service
There were numerous complaints about rude or inattentive staff, with some customers feeling ignored or disrespected.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported issues with the dining area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed their meals, indicating that experiences can vary.
HE
Hylene E
2 days ago
3.0
I ended up getting some food from this place on Uber Eats and I was not satisfied with my drink. I ordered a medium frappe with Oreos and I received like a chocolate milkshake with Oreos I’m highly disappointed. :(
DC
David Cohen
Nov 13, 2025
5.0
Clean environment. They lock bathroom doors to keep out rif raft
30minuites max for people in lobby
SS
Santiago Serna
Oct 24, 2025
1.0
Order 2 simple double cheeseburgers. And they have me park and wait for over 5 minutes. Cars behind me get their food and go. There’s 0 reason for it to take long like that. I’m working I go to McDonald’s for “fast food”. It’s no longer fast or even cheap. I didn’t even get my food I left I don’t have time for that shit.
NJ
Nick Jae
Oct 22, 2025
1.0
With 30 plus years of professional customer service, I've never had to wait more than 30 minutes for "fast food" - UNTIL NOW. I ordered a Six Dollar McDouble Meal at the kiosk in the lobby and waited patiently for its completion. While waiting, someone behind me ordered after I did, and received his order within 5 minutes, while an employee was running orders out to a busy drive-thru. After 30 minutes - with no other lobby orders other than myself and the guy who already left, and an empty drive-thru - I overheard personal conversations from the back area about schedules and other things that shouldn't be audible to lobby customers; so I decided to investigate why my order had not been competed yet.
Once I approached the counter, I made eye contact with someone in the kitchen for assistance. As the employee came up, "wassup?" was the first thig spoken. In response I asked, "um, wassup with my order - I've been waiting for 30 minutes?" They asked for my receipt, and informed me the order didn't come up on the back monitors - the screens didn't look on at all. I received NO apology, NO immediate managerial assistance, and NO offer to compensation the inconvenience of waiting - EVEN IF IT WAS A TECHNICAL ISSUE! To make matters worse, THE FOOD WAS NOT FRESH OR HOT!
After waiting for more than 30 minutes for "fast food", my EXPECTATION was for FRESH HOT FOOD; especially because it was cool outside. In the time of crossing the street and reaching for some fries, I realized that there was no heat coming from them; after checking the temperature of everything else I just threw it away disappointed of the experience I had. Money waisted! Totally unacceptable! Not sure if this is a norm at this location, but I won't be back.
Ironically, I hadn't been to a McDonald's in about 2 years because of diet changes, today I was treating myself for those changes because I was on-the-go to an event (that I missed because of this); this experience confirms my final McDonalds visit.
GC
George Calderon
Sep 9, 2025
5.0
Any time I come to this location they never disappoint!
What are the general opening hours of McDonald's at 1637 W 95th St, Chicago?
McDonald's at 1637 W 95th St, Chicago is open daily from 5:00 AM to 9:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Wednesday from 6:00 AM to 11:45 PM, Thursday from 6:00 AM to 3:59 AM, Friday to Saturday from 4:00 AM to 3:59 AM, and Sunday from 4:00 AM to 11:45 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open Monday to Wednesday from 5:00 AM to midnight, Thursday from 5:00 AM to 1:00 AM, Friday and Saturday from 5:00 AM to 2:00 AM, and Sunday from 5:00 AM to midnight.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a drive-thru available at the McDonald's on 1637 W 95th St?
Yes, this McDonald's location has a drive-thru service.
How can I order McDonald's food for delivery or pickup from this location?
You can order via the McDonald's App, online delivery link (https://mcdonalds.order.online/business/-5579), or the smart link (https://mcdonalds.smart.link/mjuu1ggdi).
What nearby fast food options are available around this McDonald's?
Nearby fast food options include another McDonald's, Burger King, and Taco Bell, offering variety if you want to try different menus or compare.
Are there places nearby where I can get groceries or pharmacy items after visiting McDonald's?
Yes, Walgreens is nearby for pharmacy and convenience items, making it easy to pick up essentials after your meal.
What public services or financial services are conveniently located near this McDonald's?
Nearby financial services include BMO Bank N.A Branches, BMO Harris Bank, Coinme, LibertyX Bitcoin ATM, and Western Union for money transfers and currency exchange. Also, the Chicago Fire Department is nearby for emergency services.