Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,387 reviews
5 stars
1,022
4 stars
497
3 stars
337
2 stars
121
1 star
410
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and incorrect orders.
Cleanliness Issues
Several customers reported dirty tables and unsanitary conditions, particularly in the bathrooms.
Parking Problems
Many reviews mentioned aggressive parking enforcement, including booting vehicles for minor infractions, leading to significant fines.
Order Accuracy
Frequent complaints about missing items and incorrect orders were noted, with customers expressing dissatisfaction over repeated mistakes.
Mixed Food Quality
While some customers enjoyed their meals, others reported stale or poorly prepared food, indicating inconsistency in food quality.
- NFNot a Person No legal fictionNov 11, 20251.0Not great with tax exemption denial to the American Citizens there tax exemption.
- UUuzzeyOct 26, 20252.0Dirty tables, food and coffee marks on tables and sitting area flies around. We ordered 2 different hot drinks and not marked which one which !!! Customer service not up to the mark really disappointed.
- JVjohnny velasquezOct 22, 20255.0Highly recommend this location top notch service shout out to management all crew members from both shifts deserve awards
- JJjessOct 19, 20252.0I love McDonald’s. I love their McChickens & I love their Diet Coke. I got a meal with a small Diet Coke. Since this location does NOT have a fountain soda machine out available to customers, I went up to the counter & asked for a refill since I’m not able to refill my cup myself like at other locations. They said “sorry no refills” so that’s why I’m giving this rating. They called out our names to pick up food from the counter which doesn’t even make sense because we grabbed a table tent with our order to bring to the table for them to bring out to us.
- JNJavier NavarroOct 18, 20251.0Me sentí mal tratado, pedí 2 combos de 10 dólares cada uno y la que me atendió me dio 1 mayonesa, le pedí 2 y me miró feo, además compré para participar en la prom monopolio y una de las cajitas venía sin el sticker y no le dio la gana de respetarme la promoción. Me duele que nuestra propia gente latina nos tratemos mal .
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's on N Western Ave in Chicago?
McDonald's on 1951 N Western Ave, Chicago is open 24 hours a day, seven days a week.
Does this McDonald's location offer drive-through service?
Yes, McDonald's at this location has a drive-through that operates 24/7.
Can I get delivery from this McDonald's?
Yes, delivery is available 24/7 with services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's offer mobile ordering options?
Yes, you can order using the McDonald's app available on iOS and Android or through online quick links.
What services are available at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What bus stops are near McDonald's at 1951 N Western Ave, Chicago?
Nearby bus stops include CTA Bus Stop 8400, CTA Bus Stop 4105, CTA Bus Stop 4060, and CTA Bus Stop 5477, making it convenient to reach McDonald's by public transit.
Are there other dining options near McDonald's on N Western Ave?
Yes, several nearby dining spots include Little Lazo's Latin Cafe, Jr's Red Hots, Arturo's Tacos, Las Fuentes Restaurant Bucktown, Margie's Candies, Snakes & Lattes Chicago, and Jersey Mike's Subs for a variety of cuisines.
What entertainment and community venues can I find near this McDonald's?
Nearby venues include Gorilla Tango Theatre for performing arts, Life on Marz Community Club brewery and bar, and Lucky Number Grill bar, providing options for leisure before or after your visit.