McDonald's

3.4
1749 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1951 E 95th St, Chicago, IL
60617, United States

Hours

Reviews

3.4
1,749 reviews
5 stars
575
4 stars
348
3 stars
343
2 stars
144
1 star
339

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and hair found in food.

Staff Attitude

Customer service was often described as lacking, with reports of rude staff and unprofessional behavior.
  • AT
    Ashaunti Turner
    3 days ago
    5.0
    Service is very time-comsuming but the staff is very friendly and nice.
  • CJ
    Curtis Brown Jr
    Nov 17, 2025
    1.0
    Aye Chanavia Keely Don and Armani and others in my house I did not give them permission I can't explain it and hope I'm not going crazy Bruce Willis and many more Lil Wayne and more
  • CC
    Crystal
    Nov 11, 2025
    1.0
    everything else is fine just don’t get why it seems like nobody knows the actual recipe to the deluxe mccrispy?? randomly got it with seed buns (they’ve never done that before…?) and i’ve repeatedly asked for no mayo like 4 times at this location and gotten mayo every single time. then i had a person taking my order insist that they DON’T put mayo (i asked for no mayo anyways and proceeded to be given mayo.) i don’t know what’s going on but please man i just want my sandwich to be done right bro
  • AC
    Andres Cerda
    Nov 10, 2025
    5.0
    The chicken. Nuggets were fresh and crispy and the French fries were fresh and crispy and the soda was nice and cold.My daughter liked the way everything was nice and fresh
  • JJ
    jeffrey jones
    Nov 9, 2025
    1.0
    Very Bad experience cheated me out of food but I had to pay extra. This is not the first time this happened I tried to give them a second chance to get my stuff right never come.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's on weekdays?

McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday, and until 2:00 AM on Fridays.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 12:00 AM Monday through Thursday, and until 2:00 AM on Fridays and Saturdays.