Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,191 reviews
5 stars
672
4 stars
364
3 stars
376
2 stars
203
1 star
576
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.
Management Issues
Several reviews mentioned poor management, including staff being unresponsive and a lack of accountability for mistakes.
Cleanliness
Customers noted that the establishment was dirty, with complaints about unsanitary conditions in the bathrooms and overall cleanliness.
Food Quality
While some customers enjoyed the food, many others reported issues with cold or incorrect orders, and a general decline in food quality.
Accessibility
Customers expressed frustration over the location not adhering to its advertised hours, with claims of being closed during posted operating times.
- NTNickolas Thomas6 days ago1.0Worst worst customer service ever nasty attitudes they don’t like their jobs
- DDDanny DiazNov 7, 20251.0The lobby floor is covered in dry soda, my ToGo order didn't come with a straw and the fries were tossed in upside down. Other than that, nice employees.
- VGVictoria GainesNov 6, 20254.0Food was hot except the fries(warm/cold) but customer service was good and not a long wait.
- EMEMANUEL MORENONov 5, 20251.0Food service and Fast food is hard. Hard to live on those wages and can get stressful These people who work here are in need of retraining. Manager at counter was wiping her nose with her hand and still handling cash and peoples drinks. The staff yell at each other, treat customers rather rudely. I will never come back.
- YTYusuf TunçOct 31, 20251.0It's as if they're being forced to work. If you say hello, they curse you and look at you as if to say, "Why did you come to eat?"
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7. You can order online through their delivery website or mobile apps.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, there is a drive-thru available 24 hours a day, seven days a week.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What are the menu options and where can I view them?
You can view the full menu online at McDonald's official menu website provided in their profile.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact phone number for this McDonald's?
The location is at 207 E 35th St, Chicago, IL 60653. The main phone number is +1 312-842-8040.
Are there any grocery stores nearby where I can shop before or after visiting McDonald's?
Yes, nearby grocery options include Bronzeville Finer Foods, Jimmy's Food On 35th Street, Siri Indian Groceries, and Newyork Food Market.
What nearby food establishments can I visit around this McDonald's location?
Nearby food places include Jamaican Jerk King, Taurus Flavors, Wood's Food & Liquor, Subway, Southtown Sub, Harold's Chicken, and Bronzeville Hoagie & Panini.
Are there any nearby points of interest or landmarks around McDonald's?
Grand Terrace, a landmark and historical building with sports activities, is near this McDonald's location; it's a great place to visit before or after your meal.