McDonald's

3.2
2209 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
207 E 35th St, Chicago, IL
60653, United States

Hours

Reviews

3.2
2,209 reviews
5 stars
673
4 stars
367
3 stars
381
2 stars
204
1 star
584

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms.

Operational Hours

Customers expressed frustration over inconsistent operating hours, with claims that the location is not truly open 24 hours as advertised.

Food Quality

While some customers enjoyed the food, many reported that items were cold, overcooked, or not prepared correctly.
  • CT
    caritina torres
    Dec 27, 2025
    1.0
    Waited for 15 minutes for minutes for my curbside order. Had to walk in to get my order that had been sitting on the counter. Food was cold by the time I got it. Employees had a nasty attitude. Never again!!!
  • AA
    Adam Anderson
    Dec 21, 2025
    1.0
    Pulled up and was immediately told we are closed even though I placed a mobile order through the app and was charged. What is the point of the app saying you're open if you aren't.
  • JJ
    Jay Jay
    Dec 20, 2025
    2.0
    I wish the one on MLK was open 24/7 instead. The overnight crew is such a hit or miss. 2 days ago it was fine, today they were sitting in the lobby chatting while we sat in the drive thru for 10 min. Never got my order but whatever I guess
  • FK
    Fletch Keilman
    Dec 15, 2025
    1.0
    After having waited twenty five minutes to pay as I receive my food ( I used the kiosk to "save time".....everyone, including management was just taking forever and joking around. There were only 2 cars in the drive through.), I decided it was best to just leave. However.....my boss called me and said he would meet me there for the meeting, and that he was running late. I told him HE WAS ORDERING AND PAYING FOR THE BOTH OF US. As I sat back down, one of the assistant managers came and told me I couldn't just sit and stay there unless I ordered. I told him what had happened, and he was a little mad at the staff for treating me as such. He ordered everything that I had asked for......which was not a lot of food.
  • ZH
    Z Howard
    Dec 7, 2025
    3.0
    You can no longer call this FAST food. Always a wait, even when you order ahead in the app. I rarely order food here so Im always frustrated by how long I wait for my drinks. If I didn't love theur sugar free vanilla iced coffee, id stop going.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7. You can order online through their delivery website or mobile apps.