Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times for food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with claims that the location is not truly open 24 hours as advertised.
Food Quality
While some customers enjoyed the food, many reported that items were cold, overcooked, or not prepared correctly.
CT
caritina torres
Dec 27, 2025
1.0
Waited for 15 minutes for minutes for my curbside order. Had to walk in to get my order that had been sitting on the counter. Food was cold by the time I got it. Employees had a nasty attitude. Never again!!!
AA
Adam Anderson
Dec 21, 2025
1.0
Pulled up and was immediately told we are closed even though I placed a mobile order through the app and was charged. What is the point of the app saying you're open if you aren't.
JJ
Jay Jay
Dec 20, 2025
2.0
I wish the one on MLK was open 24/7 instead. The overnight crew is such a hit or miss. 2 days ago it was fine, today they were sitting in the lobby chatting while we sat in the drive thru for 10 min. Never got my order but whatever I guess
FK
Fletch Keilman
Dec 15, 2025
1.0
After having waited twenty five minutes to pay as I receive my food ( I used the kiosk to "save time".....everyone, including management was just taking forever and joking around. There were only 2 cars in the drive through.), I decided it was best to just leave. However.....my boss called me and said he would meet me there for the meeting, and that he was running late. I told him HE WAS ORDERING AND PAYING FOR THE BOTH OF US.
As I sat back down, one of the assistant managers came and told me I couldn't just sit and stay there unless I ordered. I told him what had happened, and he was a little mad at the staff for treating me as such. He ordered everything that I had asked for......which was not a lot of food.
ZH
Z Howard
Dec 7, 2025
3.0
You can no longer call this FAST food. Always a wait, even when you order ahead in the app. I rarely order food here so Im always frustrated by how long I wait for my drinks. If I didn't love theur sugar free vanilla iced coffee, id stop going.
Are there any nearby points of interest or landmarks around McDonald's?
Grand Terrace, a landmark and historical building with sports activities, is near this McDonald's location; it's a great place to visit before or after your meal.