Brand Certified
McDonald's
3.2(2223 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
207 E 35th St, Chicago, IL
60653, United States
Certified by McDonald's • Mar 01, 2026
(312) 842-8040
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
2,223 reviews
5 stars
680
4 stars
367
3 stars
380
2 stars
205
1 star
591
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and unresponsive to customer needs.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.
Wait Times
Customers frequently complained about long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and unclean restrooms, contributing to a negative dining experience.
Management Issues
There were multiple mentions of poor management practices, including staff being untrained and a lack of oversight leading to chaotic service.
- TTTajnia3 days ago1.0They took all day horrible customer service I been waiting in line all day and all I ordered was a $5 meal deal
- JHJoel HernandezFeb 19, 20261.0Service here is dreadful. Please don’t even try to speak to them about what is wrong with the order because they don’t care and simple won’t spend the proper amount of time to prepare what you ordered. God forbid you have a special order, prepare for disappointment is all I can say. Food is average however the employees are all victims and it’s not their fault!
- SAsteve anFeb 5, 20261.0Bad night shift crew. when I finally got someone to answer me he complained that I was yelling hello in his ear meaning he could hear me and chose not to say anything and when he stopped complaining about me he said what do u want like I would still want to order after his terrible service if I knew this place was this bad I would have just went to a different location instead never coming here again
- XQXiao QinFeb 5, 20261.0The worst drive thru experience ever!
- BDBelen DominguezJan 28, 20261.0I don’t understand why are they open? If they literally don’t do nothing right they don’t give you nothing right their service sucks. I ordered a steak bagel. The bagel wasn’t in the bag. I ordered a chocolate milk. They gave me regular milk, but they still charge me for the steak bagel that I never got and for the chocolate milk and my coffee taste like they didn’t even put cream of sugar and it’s supposed to be a caramel iced coffee
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website