Brand Certified
McDonald's
3.7(50 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2005 W Chicago Ave, Chicago, IL
60622, United States
Certified by McDonald's • Feb 22, 2026
(312) 226-4818
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
50 reviews
5 stars
24
4 stars
8
3 stars
7
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude staff and poor service, with multiple instances of complaints about management and employee behavior.
Cleanliness
While some reviews praised the cleanliness of the dining area, others reported dirty restrooms and unsanitary conditions.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, particularly in drive-thru and delivery services.
Operational Issues
Customers noted inconsistent hours of operation, including unexpected closures and long wait times, which contributed to frustration.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported issues like cold or poorly prepared food.
- ACAdriana CristinaFeb 8, 20265.0Deben ser más rápidos
- PIPaulo IvoFeb 3, 20265.0Os lanches do Mcdonalds no Brasil são frios e gelados , gostei muito de ter tido a experiência de ter que assoprar o lanche parar comer devido ao calor , muito bom parabens
- JCJoshua CherianJan 28, 20261.0Worst McDonald’s I’ve ever been to, stopped here to get a coffee and use the restrooms after a long real estate shoot, drove 10 minutes out of my route to get here only to have the doors locked and the only way to order something being some bs window. Absolutely ridiculous. Don’t come here.
- JGJemma GallardoJan 10, 20261.0Over 20 minutes waiting, terrible service, they should fire their staff because everyone is incompetent, the survey they did was pointless because it's getting worse, they should learn from other branches, unfortunately, I only shop here because I live on Menard Ave, the place is empty and they still take forever to deliver the order, and it's even incomplete
- TJT JJan 8, 20261.0They are randomly closed between 4pm and 5 pm at their busiest time and don't have a sign saying this. I've also witnessed 3 times the cops were called when I was there.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website