Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,063 reviews
5 stars
878
4 stars
391
3 stars
283
2 stars
140
1 star
371
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Quality
Several reviews mention issues with food quality, including incorrect orders, cold food, and unsanitary conditions.
Cleanliness
The restaurant is noted for its cleanliness by some customers, while others report dirty restrooms and unsanitary food handling.
Operational Issues
Customers express frustration with operational problems such as long wait times, inconsistent service, and unclear policies regarding restroom access and dining area availability.
Management
There are complaints about management practices, including understaffing and poor customer interaction, leading to a negative overall experience for some patrons.
- HOHmm OkNov 17, 20255.0First review I’ve left for a fast food chain ever. This location is consistently quick and correct. They have good service and the food some of the better tasting McDonalds I’ve had.
- DWdennis wongNov 8, 20253.0No refill and half cup of ice. 不可续杯、半杯冰块。
- JSJan StoverNov 2, 20255.0They occasionally forget some items in delivery orders but generally they are pretty accurate. When picking up/dining in they are always on point. Staff are really friendly, always.
- JMJada MarshallOct 29, 20251.0I placed an online order and the store claimed to never received it, even though I was charged. The Hispanic lady manager there was very rude to me and I never received my meal, I used to come here all the time not anymore. Never received a refund for my meal either. Horrible service from that manager
- JYJorge Torres YoyoOct 16, 20251.0This location always have an issue not even worth it if ur having a good day don’t go there so I think now they are against kids hanging out when they buy food there so lobby is closed till 5 pm meaning no one can enter till then ,they have this mall cop security he’s guarding chairs I guess because there is no one inside 😂 this place is a joke
Frequently Asked Questions About McDonald's
What are the McDonald's operating hours at 2005 W Chicago Ave, Chicago?
This McDonald's location is open 24 hours a day, 7 days a week.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24/7 at this McDonald's location.
What delivery options does McDonald's provide at this location?
McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I order McDonald's food online from this location?
You can order online via their website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's 2005 W Chicago Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby places of interest where I can visit after grabbing food at McDonald's?
Nearby you can visit the Vertical Gallery for art, or enjoy a coffee at Atomix or Prequel Cafe.
Which nearby transportation options can help me reach McDonald's at 2005 W Chicago Ave?
You can use the CTA Bus #66 at Chicago & Damen, which is close to McDonald's, making it easy to visit the location.
What are some nearby restaurants I can explore besides McDonald's?
Nearby restaurants include Hummus Grill (Mediterranean), Sunrise Cafe (Breakfast and Brunch), and El Metro (Mexican cuisine).
Are there any nearby businesses related to telecommunications near McDonald's?
Yes, Works Wireless and the AT&T Store are nearby telecommunications companies you might find useful.