Brand Certified
McDonald's
3.6(940 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
203 N La Salle St, Chicago, IL
60601, United States
Certified by McDonald's • Feb 22, 2026
(312) 332-0482
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
940 reviews
5 stars
376
4 stars
179
3 stars
171
2 stars
65
1 star
149
What are people saying?
AI-generated from recent customer reviews
Food Safety
Multiple customers reported serious food safety issues, including contamination and unsanitary conditions.
Service Quality
Customers frequently mentioned rude and unhelpful staff, with many complaints about long wait times and incorrect orders.
Cleanliness
The location was described as consistently dirty, with trash and unpleasant odors reported by several customers.
Atmosphere
The presence of aggressive homeless individuals and a generally uncomfortable environment were noted as significant concerns.
Operational Issues
Customers experienced frustration with incorrect hours of operation and poor management response to complaints.
- JCJuan CruzFeb 16, 20265.0I came in Saturday 2/14 for my lunch everyone was very nice and friendly restaurant was clean Maricela seem to the manager on duty she was very professional and customer service was amazing , first time in this location, very satisfied
- SBsteve baughFeb 2, 20261.0The site stated that it's open.Looks closed to me after 7pm-8pm
- AGAlma GilbreathJan 24, 20265.0Hard working patient young men and ladies God bless them
- ATALICIA THOMPSONJan 20, 20261.0Extremely Serious Food Safety and Staff Conduct Issue I am writing this review to document a very serious food safety and customer service incident involving the McDonald’s located at 203 N. LaSalle St., Chicago, IL. I placed an order through Uber Eats that included a strawberry banana shake. While drinking the shake, I ingested what appeared to be plastic and aluminum shavings that were inside the beverage. This is a serious health and safety concern and could have resulted in significant injury. Immediately after discovering this, I called the restaurant to report the issue and requested to speak with a manager. Despite asking multiple times, I was refused access to a manager. The employee I spoke with was dismissive, spoke to me rudely, and ultimately hung up the phone on me after I informed him that I would come to the location to speak with management directly. Given the nature of this complaint, the response I received was unacceptable. No concern was shown for my safety, and no effort was made to properly escalate or document the issue. This review is being posted in hopes that corporate leadership and franchise ownership are made aware of both the food contamination risk and the unprofessional handling of a potentially dangerous situation. I am actively attempting to contact the franchise ownership group to formally report this incident. Food safety is non-negotiable. This location’s response to a serious issue fell far below acceptable standards.
- LALeon De las AldamasJan 19, 20262.0Clearly understaffed, unclean, and disorganized location. Many homeless people roaming around. Screens not working, food orders not called out, hence seved cold. Rude staff giving orders to customers for asking for ketchup. Corporation clearly does not care, location is prime so it will sell regardless of service.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 203 N La Salle St, Chicago?
McDonald's dining area is open from 5:30 AM to 11:00 PM Monday through Friday, 6:00 AM to 8:00 PM on Saturday, and 7:00 AM to 6:00 PM on Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-through is open from 5:30 AM to 11:00 PM Monday through Friday, 6:00 AM to 8:00 PM on Saturday, and 7:00 AM to 6:00 PM on Sunday.
What are the delivery hours for McDonald's at this address?
Delivery is available from 6:00 AM to 7:30 PM Monday through Friday, and from 6:30 AM to 4:30 PM on Saturday and Sunday.
Does McDonald's offer delivery and pickup options?
Yes, this location offers delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restroom facilities.
Are there any public transportation options near McDonald's at 203 N LaSalle St?
Yes, the Blue Line transit station is nearby, which can help customers easily reach McDonald's by public transportation.
What nearby attractions can I visit close to McDonald's on N La Salle St?
You can visit the Waterview Tower concert venue and the Walton College of Commerce, both close by, making a visit convenient for dining before or after events or classes.
Are there other notable services or businesses near McDonald's that customers might find useful?
Nearby services include legal offices like JMD Law, LLC and Casino Law Group, as well as advertising agencies such as NCSolutions and Bananza Plus, which might be of interest to local business customers.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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