Brand Certified
McDonald's
3.3(1758 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
11421 S Halsted, Chicago, IL
60628, United States
Certified by McDonald's • Feb 22, 2026
(773) 568-4663
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,758 reviews
5 stars
594
4 stars
298
3 stars
309
2 stars
168
1 star
389
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor customer service.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Many reviews mentioned slow service, particularly in the drive-thru, with long wait times being a common complaint.
Food Quality
Several customers noted that the food was often cold or not fresh, with specific complaints about dry burgers and hard fries.
Cleanliness
Some customers appreciated the cleanliness of the bathrooms and lobby, but others reported a dirty environment.
- MLMichael LandaFeb 3, 20261.0Whole order was messed up. No egg in mcmuffins, and instead of 1 Splenda put 5 sugar packets. My father is diabetic it could've really messed with his blood sugar. Hire better workers instead of lazy people
- AHAngel HaydenJan 9, 20263.0She was mean
- JJAESUN WAS HERE 재선워스히얼Nov 20, 20254.0시카고 남부 웨스트로즈랜드 DT점. 한적한 동네에 자리잡고 있다. 주차장과 DT는 넓은편이지만 매장은 넓은편이 아니다.
- QQQueenNov 16, 20251.0Rude staff with bad attitude. Management needs to train staff on customer service skills
- JJJerome McKinney JrNov 15, 20251.0This is the worst McDonald’s of Chicago land area. I was waiting in line for 20 minutes and the lady gave my food away to another customer who did not even pay. This is so unprofessional and frustrating
Frequently Asked Questions About McDonald's
What are the opening hours of this McDonald's location?
This McDonald's in Chicago at 11421 S Halsted is open 24 hours every day, from Monday through Sunday.
Does this McDonald's offer delivery service?
Yes, this McDonald's provides delivery service 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms, or directly via their online ordering links.
What payment options are accepted at this McDonald's?
This McDonald's accepts various payment methods including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location provides a drive-thru service for convenient and quick ordering.
Where is this McDonald's located?
It is located at 11421 S Halsted, Chicago, IL 60628, USA.
What nearby places can I visit before or after dining at this McDonald's?
Nearby you can visit the Salvation Army for community services or check out Star Planet TV Network for entertainment.
Are there other fast food options close to this McDonald's?
Yes, you can find Popeyes® Louisiana Kitchen and Checkers at 11449 S. Halsted Street nearby for more fast food choices.
How can nearby transit or transportation services help me get to McDonald's?
Nearby Xoxxox Charter Bus Service and X Ox Xox Charter Bus Services provide transportation options which may help you reach this McDonald's location more easily.
Does this McDonald's location provide free WiFi for customers?
Yes, this McDonald's offers free WiFi service for customers.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website