Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.8
959 reviews
5 stars
407
4 stars
222
3 stars
147
2 stars
56
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and efficient service to rude and dismissive attitudes.
Food Quality
There were numerous complaints about incorrect orders, cold food, and issues with food preparation, although some customers praised the freshness of their meals.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unpleasant odors, though some noted improvements during busy times.
Atmosphere
The atmosphere received mixed reviews, with some finding it enjoyable and others describing it as stale or uninviting.
Operational Issues
Several customers experienced problems with order accuracy, delays, and the restaurant not opening on time.
- ARAbraham Ramirez6 days ago5.0Siempre los mejores
- LVLuis ValeroOct 29, 20253.0Pedí coca y me dieron dcpeper
- MMMissyOct 12, 20255.0Very clean and nice atmosphere
- GSGeorge SilaghiSep 29, 20255.0The workers here are so kind and fast! I really appreciate their hard work. Food is great
- NLNicky Sherell Lasenby-HollowaySep 18, 20252.0Coffee is always too dark, bitter or watered down. Food is always made wrong by the same employees. Some of the employees try to control how much sugar and cream you can get for your coffee. I don’t appreciate any employee telling me how much sugar and cream I need for my coffee. I’m the one that has to drink it. If I say my coffee needs more than shut up and give me what I asked for. I never have these problems at Starbucks. It’s not all McDonald’s that are like this. It’s this one that always has the nasty people working there. They have the audacity to have this entitled attitude like they can manage what I ask for. I’ve had my food made wrong by these two short Hispanic women up there and every time they make my food or drink wrong. When I tell them it’s not how I ordered my food they get this attitude and start speaking Spanish and talking crap like I can’t understand what they are saying. There was this one time I asked for decaf coffee cause I was diagnosed with high blood pressure recently. The same short hispanic girl with the attitude made it but gave me caffeine. I ended up having my blood pressure raised the entire day because of that. There’s this slim male hispanic manager up there who’s just as bad as the others. There are times I paid for extra caramel and stuff in my coffee and he cheats me out every time. Then has the nerve to tell me I need to pay for more caramel after I already paid for the max of extra caramel. The only thing good about that place some of the managers and like 3-4 employees. I got where I don’t eat from there unless certain managers and certain employees are there. This McDonald’s needs to be shut down or at least fire all those rude employees. They really need to bring in some people who actually have better customer service and food service skill.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 1563 N Wells, Chicago?
McDonald's at 1563 N Wells is open Monday through Wednesday from 5:00 AM to 12:00 AM, Thursday and Sunday until 1:00 AM, and Friday and Saturday until 3:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open Monday to Wednesday from 5:00 AM to 12:00 AM, Thursday and Sunday until 1:00 AM, and Friday and Saturday until 3:00 AM.
Can I order delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available Monday to Tuesday and Sunday from 5:00 AM to 11:30 PM, Wednesday and Thursday until 12:30 AM, and Friday and Saturday until 2:45 AM.
What payment options are accepted at McDonald's on N Wells?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's at 1563 N Wells offer mobile ordering and delivery services?
Yes, they provide delivery, same-day delivery, and no-contact delivery. You can order via their delivery website or the McDonald's app.
What amenities and services does this McDonald's provide?
Services include gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi. The location is wheelchair accessible with accessible seating and restrooms.
Are there nearby public transit options to easily reach McDonald's at 1563 N Wells?
Yes, the CTA Bus Stop 926 is nearby, making it convenient to access McDonald's via public transit.
What dining options are near McDonald's where I can visit before or after my meal?
Nearby dining includes Aloha Poke Co., Philz Coffee, Potbelly Sandwich Shop, Le Pain Quotidien | Old Town, Kanela Breakfast Club, Gallucci Pizzeria Napoletana, Starbucks, Einstein Bros. Bagels, Dinotto Pizza E Vino, La Fournette, and Utopian Tailgate.
Are there any entertainment or cultural attractions close to McDonald's on N Wells?
Nearby attractions include Old Town Art Fair and Zanies Comedy Club Chicago for arts and entertainment experiences.
Where can I find financial services near this McDonald's location?
Byline Bank, CoinFlip Bitcoin ATM, LibertyX Bitcoin ATM, and Western Union are nearby to help with banking and money transfer needs.