McDonald's

3.3
1626 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1443 E 87th St, Chicago, IL
60619, United States

Hours

Reviews

3.3
1,626 reviews
5 stars
473
4 stars
353
3 stars
334
2 stars
151
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms.

Staff Attitude

There were numerous complaints about unprofessional behavior and lack of friendliness from employees.

Efficiency

While some customers praised quick service, many others experienced significant delays and disorganization.
  • DM
    dawn mitchell
    Nov 15, 2025
    1.0
    I am 51 years old but i still i get drunk every day n strip for the internet
  • PB
    Patti Barnett
    Oct 28, 2025
    5.0
    Nice employees, clean, even when packed they move fast and efficient and did not mess up my order in the chaos.
  • BS
    Bruce Morrissette Sr
    Oct 21, 2025
    1.0
    The service and food was horrible and the management does not adhear to McDonald's policies. The drive-thru personnel were nowhere to be found. After waiting over ten minutes, a manager had to go inside to find them. The 3 filet-o-fish I ordered were old, cold and dried out. There was less than a day of tarter sauce on each. I requested the correct amount of sauce and was told I would have to pay $.75/sandwich for extra sauce. I told the attendant I don't want extra, just the amount that should be there. Don't waste your money, STAY AWAY! This location should be closed!
  • JL
    Jerome Lewis
    Sep 28, 2025
    5.0
    Quality service, exceptional food.
  • CC
    connie chatman
    Sep 12, 2025
    1.0
    This is a sorry McDonald's, I have given this location chance after chance and every time it's fail. I bought for my child the chicken strip meal and found out when we got home those strips are hard as a brick and burt. I'm so upset because I can't find my receipt to even take them back.The cashier looked very tired like she been there since yesterday and the other lady whom I guess was the drive through cashier looked like she wasn't doing much and didn't have a care in the world.Needs improvement badly.

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at this McDonald's location?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.

Is delivery available at this McDonald's, and if so, when?

Delivery is available 24/7, every day of the week.