Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,242 reviews
5 stars
432
4 stars
242
3 stars
218
2 stars
105
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, with some experiences exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty play areas and unsanitary conditions.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, stale, or poorly prepared items.
- CCCeleryOct 19, 20251.0waited at drive thru speaker for 5 minutes and nobody took my order.
- SMShy MarieOct 6, 20251.0Horrible! Been in the drive through over 25 minutes
- YBYolanda BroachSep 19, 20251.0So on 09/19/2025 time 2:48am I order to 2 Mc chicken sandwich and my Mc chicken didn’t have no mayo just lettuce in them which I ask for mayonnaise on them and also my fries was hard and warm up just horrible.
- AGAlbena G.Sep 15, 20253.0I went through the drive thru. Food was warm. No greeting at the 2nd window.
- KAKaci AndersonSep 14, 20255.0Five stars across the board for that Manager that was on duty September 14 between 345 and 4 PM. He was calm he was patient and he made sure everybody got what they needed and it was chaotic in there with people that were being so rude to him. I will definitely come back if he’s on the shift.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 10320 S Kedzie Ave, Chicago?
McDonald's at 10320 S Kedzie Ave, Chicago is open 24 hours a day, every day of the week.
Is there a drive-thru service available at this McDonald's location?
Yes, the McDonald's location at 10320 S Kedzie Ave has a drive-thru open 24 hours every day.
What types of payment does McDonald's at this location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order delivery or curbside pickup from McDonald's at 10320 S Kedzie Ave?
Yes, you can order delivery, same-day delivery, no-contact delivery, and curbside pickup from this McDonald's.
Where can I place an online order or get delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or via their mobile app available on Apple and Android stores.
Does McDonald's at 10320 S Kedzie Ave offer a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What nearby gas stations can I find close to this McDonald's?
Nearby gas stations include Marathon Gas, 7-Eleven, Shell, and Circle K, all within close proximity to McDonald's on S Kedzie Ave.
Are there any nearby places I can visit for automotive repair near McDonald's at 10320 S Kedzie Ave?
Yes, nearby automotive services include Mt. Greenwood Auto Repair, Jiffy Lube, Sinclair's Auto Clinic, and Chicago Fire Protection LLC.
What nearby dining options are available near this McDonald's?
Nearby dining options include Popeyes Louisiana Kitchen, Popeyes Chicken & Biscuits, Durbin's Pizza, and Pop's Italian Beef.
Are there beauty and salon services near the McDonald's at 10320 S Kedzie Ave?
Yes, 312 Beauty Salon and Nail Studio are nearby options for beauty and salon services.