Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,982 reviews
5 stars
778
4 stars
364
3 stars
341
2 stars
123
1 star
376
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with reports of employees being dismissive and disrespectful to customers.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness and Safety
The location was frequently described as dirty and unsafe, with reports of homeless individuals causing discomfort for patrons.
Wait Times
Customers consistently complained about long wait times for orders, both in the drive-thru and inside the restaurant.
Food Quality
While some customers praised the freshness of the food, many others reported receiving cold or poorly prepared items.
- EREve RobertsJan 3, 20265.0McDonald’s is an amazing family restaurant. I support my local McDonald’s restaurant through everything. The Wilson Ave McDonald’s is filled to the brim with charm and character. Stop in and you might meet your new best friend or even a new lover. They are the beating heart of our community. Without McDonald’s, I don’t know what we’d have left
- RCRobert ColemanDec 30, 20251.0Staff is great here, it’s the people in the area that makes this McDonalds hard to come too. This McDonalds feels like you’re out south on Ashland. Kids selling weed in the bathroom, just standing in McDonalds, feel bad for the employees. Makes you feel uncomfortable & safe, this location should have security or CPD presence all the time.
- VMVicente MujicaDec 28, 20251.0Employees were rude as hell, got my order wrong three times I had to keep going back to correct my order and they still got it wrong. Never again
- KKKenneth KocnaDec 28, 20251.0This location needs to be shut down due to poor management. Just was in the drive thru with 6 other cars who also had to suffer through homeless people and mental ill people banging on our car windows for money. Despite this overwhelming experience for patrons the employees are doing nothing to stop the harassment and still make people wait in their cars in designated spots because they simply can’t provide fast service.
- THThomas HermosilloDec 19, 20251.0Came here on December 19th of 2025 at 10:15 AM because my daughter had to use the restroom quick. On top of people smoking a cigarette in the lobby, men were carelessly entering the women’s bathroom. Hands down the WORST McDonald’s I’ve ever stepped foot! I will be avoiding this place AT ALL COST! I WOULDNT EVEN BRING MY WORST ENEMY HERE!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1004 W Wilson in Chicago?
McDonald's at 1004 W Wilson in Chicago is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location operates its drive-through service 24 hours a day, 7 days a week.
Can I order delivery from McDonald's at this location?
Yes, McDonald's offers delivery services 24/7, including no-contact and same-day delivery options.
What payment options are accepted at McDonald's 1004 W Wilson?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is it possible to use the McDonald's app to order food from this location?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's provide WiFi and mobile ordering services?
Yes, the location offers WiFi along with mobile ordering, McDelivery, gift cards, and mobile offers.
What types of food can I expect at this McDonald's?
They serve a variety of menu options including breakfast items, burgers, sandwiches, coffee, frozen yogurt, and ice cream.
What nearby public transit options can help me get to McDonald's at 1004 W Wilson?
You can use the CTA Bus Stop 1177 nearby to conveniently reach McDonald's at this location.
Are there other dining options near McDonald's on W Wilson?
Yes, nearby dining options include Sonic Drive-In, Assad's Mediterranean Bites, Osas African Restaurant, Michuu, Lake Langano, and Uptown Pizza and Barbecue Restaurant.
What nearby amenities are available around McDonald's for customers?
Nearby amenities include grocery stores like Makola African Supermarket and Uptown Shop and Save, a pharmacy (Uptown Pharmacy), beauty salons such as Beauty House, and recreational areas like Aster Park and Aster Playlot.