Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,967 reviews
5 stars
774
4 stars
361
3 stars
339
2 stars
123
1 star
370
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unprofessional behavior from staff, including instances of discrimination and poor customer service.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Cleanliness and Safety
The location was frequently described as dirty and unsafe, with reports of homeless individuals loitering and a general lack of hygiene.
Service Speed
Customers expressed frustration with long wait times for food and service, particularly during busy hours.
Food Quality
While some reviews praised the food as fresh and hot, many others complained about cold or poorly prepared items.
- LBLeigh B4 days ago3.0Orders have been correct and timely. They can't seem to keep the business hours they post. It's a little frustrating.
- RHRashida HammondNov 11, 20251.0I spend to much money at McDonald's for them to tell me I have to purchase something to used their washroom is crazy!! I will never buy from them again!!
- NFNot a Person No legal fictionNov 10, 20251.0Do not receive federal ID Tax exemption bad experience with tax exemption at this location rightfully depriving the AMERICAN Citizens there tax exemption this should be honored 🎖.
- EGEgotwa GNov 1, 20251.0Worst McDonalds ever. I’ve placed orders on the app, waited 2 hours and then the order was cancelled because they were behind. They’ve gotten our orders wrong more times than right. They suck.
- AMAdriana MejiaOct 29, 20251.0Don’t come to this location employee from overnight was so rude to and racist I came with a friend to do uber eats he speaks just a little bit of English and he tells her don’t speak English because he just doesn’t and all she had to say “learn to speak English if you’re going be in this country “ I found this so rude of her to say to someone that is trying his best to speak in English to her and she not understanding so he showed her the phone for she can see the name and order number and. That was her responses towards him to learn English when herself wasn’t speaking the best English either and once I said some thing to her and saw I spoke fluent English she shut the window on us . I don’t think is a good way to treat no customers if you can’t be polite to customers because their having a hard time communicating and their explaining the best they can to you shouldn’t be working in fast food this McDonald has to get better working employees for the 3 shift
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1004 W Wilson in Chicago?
McDonald's at 1004 W Wilson in Chicago is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location operates its drive-through service 24 hours a day, 7 days a week.
Can I order delivery from McDonald's at this location?
Yes, McDonald's offers delivery services 24/7, including no-contact and same-day delivery options.
What payment options are accepted at McDonald's 1004 W Wilson?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is it possible to use the McDonald's app to order food from this location?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's provide WiFi and mobile ordering services?
Yes, the location offers WiFi along with mobile ordering, McDelivery, gift cards, and mobile offers.
What types of food can I expect at this McDonald's?
They serve a variety of menu options including breakfast items, burgers, sandwiches, coffee, frozen yogurt, and ice cream.
What nearby public transit options can help me get to McDonald's at 1004 W Wilson?
You can use the CTA Bus Stop 1177 nearby to conveniently reach McDonald's at this location.
Are there other dining options near McDonald's on W Wilson?
Yes, nearby dining options include Sonic Drive-In, Assad's Mediterranean Bites, Osas African Restaurant, Michuu, Lake Langano, and Uptown Pizza and Barbecue Restaurant.
What nearby amenities are available around McDonald's for customers?
Nearby amenities include grocery stores like Makola African Supermarket and Uptown Shop and Save, a pharmacy (Uptown Pharmacy), beauty salons such as Beauty House, and recreational areas like Aster Park and Aster Playlot.