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McDonald's

3.7
(614 reviews)

Business Details

3610 N Clark St, Chicago, IL
60613, United States
(773) 883-4770
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • Mobile paymentsAvailable

Location

McDonald's
3610 N Clark St, Chicago, IL
60613, United States

Hours

Reviews

3.7
614 reviews
5 stars
291
4 stars
94
3 stars
91
2 stars
39
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, particularly a manager who was frequently described as confrontational and dismissive.

Food Issues

Many customers reported receiving cold food, incorrect orders, and poor food quality, including undercooked items.

Cleanliness

While some praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions, indicating inconsistency in maintenance.

Slow Service

Several reviews mentioned slow service and long wait times, particularly during busy hours.

Pricing Concerns

Customers expressed dissatisfaction with higher prices compared to other locations, along with issues related to portion sizes.
  • JV
    Jessica Vo
    Dec 10, 2025
    1.0
    This place sucks. Staff are overworked and therefore rude. Food is cold, order is almost always wrong. Do not come here unless you absolutely have to.
  • JG
    john garrahy
    Dec 10, 2025
    1.0
    Food is bad even for mcdonalds and they dont let you refill your drink.
  • TH
    Tatiana Hill
    Dec 8, 2025
    3.0
    Staff seemed overwhelmed, and food was cold. Also all the delivery drivers wait in the lobby/up front - I felt I was in their way even though they were just waiting and i was there to pick up my food.
  • JC
    Juana Colunga
    Dec 4, 2025
    1.0
    I am in this place right now, I got up to ask for ketchup and the woman who attended me did not understand me, I had to tell her 3 times and she still gets angry and she gives me only two packets and I told her you can give me more please. And with bad faces, she barely gave them to me. I asked her if she had to pay for that, and she turned around and left, In this place they are usually very kind but I think this girl is new. She was so unfriendly and rude very disrespectful.
  • PP
    Pep Pap
    Nov 28, 2025
    5.0
    Always loved coming here after work, super fast service and food tastes great! Best time to go is breakfast!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The McDonald's at 3610 N Clark St, Chicago, is open daily from 5:30 AM to 3:00 AM, with extended hours until 4:00 AM on Fridays and Saturdays.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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