Mastro's Steakhouse

4.4
2251 reviews

About

Fine Dining RestaurantSteak HouseRestaurant
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Mastro's Steakhouse
520 N Dearborn St, Chicago, IL
60654, United States

Hours

Reviews

4.4
2,251 reviews
5 stars
1,648
4 stars
281
3 stars
123
2 stars
65
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

The service received mixed reviews; while many praised the attentiveness and professionalism of staff like Agim and Omar, others reported poor service and inattentiveness during busy times.

Food Quality

Food quality was generally praised, especially the steaks and butter cake, but some customers found certain dishes bland or lacking flavor.

Atmosphere

The restaurant's ambiance was frequently described as elegant and lively, enhanced by live music, although some found it too noisy for conversation.

Value for Money

Many customers felt the prices were high, with some questioning the value given the quality of food and service received.

Special Occasions

Mastro's is often chosen for celebrations, with many reviews highlighting how the staff went above and beyond to make special occasions memorable.
  • OB
    Oluwadamilola Babalola
    1 day ago
    2.0
    I was here before and had wonderful service but I got here today and I would say, the service could be better. Beware of the pricing and mandatory 20% gratuity. This restaurant doesn’t inform you of this before hand.
  • BR
    Brianna Robinson
    4 days ago
    1.0
    I really wanted to enjoy my experience at Mastro’s, especially because it was my boyfriend’s birthday. We had a reservation, a special menu planned, and were genuinely excited to celebrate. Instead, we ended up feeling embarrassed and disappointed. My party and I were turned away because I had on joggers, which I was told didn’t meet the dress code. I would’ve accepted that, but moments later I watched someone from a private event walk out wearing bright orange joggers and Ugg boots. When I asked about it, I was told private parties don’t have to follow the dress code. It honestly felt unfair. I just wish the expectations were the same for everyone, or at least clearly explained from the start. Not all guests check the website, so it would help if the hostess mentioned the dress code when reservations are made or when guests arrive. This situation completely threw off our evening and the birthday plans we had prepared. I just hope the communication and consistency can be improved for future guests.
  • SN
    S NY
    Nov 11, 2025
    5.0
    Consistent food, service and value. What a fantastic and long running establishment. The live music is amazing and the personalization for birthdays is very special. Can recommend more.
  • ND
    NaKesha Davis
    Oct 26, 2025
    5.0
    A party of 5 went to Maestro’s to celebrate my sister’s birthday. Of course I had made reservations and when we arrived our table was not ready. We opted to go to the bar while we waited for our table. We were at the bar for about 15-20 minutes before we were told our table was ready. I called ahead and mentioned I wanted custom menus in celebration of my sister’s birthday. As we were seated the server gave us standard menus. When I asked about the custom menus he did they were too busy to print them out. We proceeded to look at the menus and place our order for appetizers. The server was not very attentive and we would often have to look for him. To be fair it was Sweetest Day and it seemed pretty busy. Our appetizers arrived and we needed small plates. We asked about the plates and it took him a while to get them. We then decided to get the order in for our entrees. The food was good but definitely not for the price. My steak had no flavor other than the truffle butter I paid extra for, the lobster Mac n’ cheese was good but the vegetables we ordered were flavorless. It’s a beautiful restaurant but extremely overrated and overpriced. A manager was kind enough to print us out menus because I expressed my dissatisfaction with the servers excuse about being too busy to accommodate my request. They should have mentioned this when I called and asked about it, that due to the “holiday” they were not doing custom menus. A small request but made all the difference to my sister. They brought out a slice of cake complimentary for my sister’s birthday which was a nice touch. Overall, my sister had a great time but definitely feel there were other places we could have gone with better service and more flavorful food for the $800 we spent.
  • II
    Israel
    Oct 26, 2025
    5.0
    I had the absolute pleasure of celebrating my son’s birthday at this location, and everything exceeded expectations. The service was exceptional, and the food was an unforgettable experience from start to finish. I also discovered what I can only describe as the perfect dessert — the butter cake truly lives up to the hype! A must-try. A huge thank you to the amazing team, and a special shoutout to our server, Blake — you were outstanding and made our celebration extra special! ⭐️⭐️⭐️⭐️⭐️

Frequently Asked Questions About Mastro's Steakhouse

Does Mastro's Steakhouse accept reservations?

Yes, Mastro's Steakhouse accepts reservations to ensure you have a table when you arrive.

What are the operating hours of Mastro's Steakhouse?

Mastro's Steakhouse is open from 4:00 PM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.