Business Details
About
American RestaurantBarSports BarRestaurant
Margaritaville Bar & Grill at Navy Pier -- a new concept for Margaritaville and the favorite place to unwind and enjoy Chicago’s lakefront. Visitors will enjoy the outdoor atmosphere, surrounded by the unique personality of Navy Pier and the Chicago Skyline. The seamless blend of the tropical atmosphere of Margaritaville and the comfort and charm of a Chicago neighborhood bar creates a casual and intimate place to take in spectacular views, listen to great music and enjoy a meal or cocktails with family and friends.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
3.7
1,590 reviews
5 stars
826
4 stars
221
3 stars
128
2 stars
111
1 star
304
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, particularly highlighting servers like Taneshia, Victor, and Brendan for their attentiveness and friendliness.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and drinks, others found the food overpriced and lacking in flavor.
Reservation Issues
Several customers reported significant problems with the reservation system and poor customer service regarding reservations.
Atmosphere
The atmosphere was generally described as lively and enjoyable, though some noted it could be noisy during peak hours.
Pricing Concerns
Multiple reviews indicated dissatisfaction with the pricing, stating that the food portions and quality did not justify the costs.
- JVJoanna VCJan 2, 20261.0The food portions for price was not adding up.......this was very poor quality and quantity......Margaritaville use to be my favorite when in Chicago......
- EAEl AticoDec 31, 20251.0By far the worst reservation system and customer service experience I’ve had in my life. On Monday, we came in person to Margaritaville in Chicago to make a reservation. The employee who assisted us openly admitted she had “no idea” what we were talking about and told us everything had to be done online. I tried making the reservation online, but the system told me to come to the restaurant instead. So yesterday, we came back again, made the reservation in person, and were told everything was confirmed for today. Today, when we arrived, we were informed that our reservation did not exist, because the employee who made it entered it for yesterday, not today. On top of that, we were told there were no available spots and were simply left outside, with no solution, no accountability, and no concern — despite the fact that this was for a New Year’s Eve celebration. This was not our mistake. We followed every instruction given to us, both online and in person. The lack of coordination, professionalism, and basic responsibility is unbelievable. Completely unacceptable.
- JCJohn CourtneyDec 29, 20251.0Just got yelled at by a rude manager, waitstaff or hostess. Not sure. Was told to move to the reservation stand in a confrontational, crappy manner. None the less we walked right the hell out. Don't yell orders at me. Much better way to handle that. This is how tou earn a crappy review.
- SOSam OrtizDec 28, 20255.0Our server Victor was awesome! The food was delicious!
- AHAaron HollenbeckDec 28, 20255.0First time coming here everything was great food service everything. Staff was friendly, and her drinks were always full.
Frequently Asked Questions About Margaritaville - Chicago
Does Margaritaville - Chicago accept reservations?
Yes, Margaritaville - Chicago accepts reservations which can be made online at https://www.margaritavillechicago.com/reservations.
What are the opening hours of Margaritaville - Chicago?
Margaritaville - Chicago is open Monday to Thursday and Sunday from 11:00 AM to 8:00 PM, and on Friday and Saturday from 11:00 AM to 9:00 PM.
Does Margaritaville - Chicago offer delivery and pickup services?
Yes, Margaritaville - Chicago offers delivery services and pickup orders are available through their online ordering system.
Is the restaurant family-friendly and accessible for children?
Yes, Margaritaville - Chicago welcomes families and children, offering a children's menu and high chairs.
What kind of cuisine and atmosphere can I expect at Margaritaville - Chicago?
Margaritaville - Chicago offers American and tropical-themed cuisine in a casual, intimate atmosphere with views of Navy Pier and the Chicago Skyline.
What payment methods are accepted at Margaritaville - Chicago?
The restaurant accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I find Margaritaville - Chicago on social media?
Yes, you can find them on Facebook at Jimmy Buffett's Margaritaville Bar and Grill - Chicago and on Instagram @margaritavillerestaurantschi.
Are there any popular nearby attractions to visit when going to Margaritaville - Chicago?
Yes, Margaritaville - Chicago is located at Navy Pier, close to attractions like the Carousel @ Navy Pier, Chicago-Lakeshore Beach, and Shoreline Cruises at Navy Pier Chicago.
What are some dining options near Margaritaville - Chicago at Navy Pier?
Nearby dining options include Potbelly Sandwich Shop, Auntie Anne's, Goldie's Hot Dogs, and Frankie’s by the Slice, offering a variety of sandwiches, snacks, and fast food.
How can nearby points of interest like the Guest Services Desk at Navy Pier help me when visiting Margaritaville - Chicago?
The Guest Services Desk at Navy Pier can provide information and assistance for visitors, helping you plan your visit around Margaritaville - Chicago and other attractions in the area.