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Los Chepes

4.5
(414 reviews)

Business Details

(773) 565-4105
https://loschepeschi.com

About

Mexican Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Los Chepes
3116 W Pope John Paul II Dr, Chicago, IL
60632, United States

Hours

Reviews

4.5
414 reviews
5 stars
318
4 stars
47
3 stars
16
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the deliciousness and authenticity of the food, particularly the carnitas, barbacoa, and handmade tortillas.

Service Issues

Many reviews highlighted slow service and difficulties with takeout orders, including unresponsive phone lines and long wait times.

Cleanliness

The establishment is noted for being clean and well-maintained, contributing positively to the dining experience.

Customer Service

While some customers experienced friendly service, others reported rude or inattentive staff, indicating inconsistency in customer service.
  • AU
    Angeles U.
    Feb 7, 2026
    5.0
    I highly recommend coming here for Mexican food! It was delicious, but the service is a little slow because they get very busy.
  • PO
    Patricia Oria
    Nov 10, 2025
    4.0
    Use la página del restaurante para ordenar y creo que solo le falta ser un poco más específico en el combo, o tal vez yo no entendí, me refiero a si el combo incluye el consomé y la medida del consomé; por lo demás todo estuvo delicioso y cuidadosamente empacado. Muchas gracias!
  • EV
    Erandy Vega
    Oct 19, 2025
    1.0
    No puedo creer lo difícil que es que los empleados contesten el teléfono para tomar una orden , estuve llamando durante toda la mañana a diferentes horarios y no contestan y cuando contestan cuelgan , ojalá pudiera darles 0 estrellas en atención al cliente, y mas en estos momentos que tratamos de no estar saliendo
  • GD
    Gino D
    Oct 13, 2025
    5.0
    Los Chepes has amazing food, and they are very kind people. Ive tried many places in Chicago, and they have fantastic food, probably the best. The Carnitas are very tender, the Al Pastor is so delicious. I think its the best Pastor I have had. The handmade tortillas make the food even better, and the tacos aer huge. I will continue to go to this restaurant where they value their customers and take pride in their delicious recipes. 10/10, 5 stars!! 🌟
  • SH
    Sofia Herrera
    Sep 19, 2025
    5.0
    Delicioso

Frequently Asked Questions About Los Chepes

What are the regular operating hours for Los Chepes?

Los Chepes operates Monday through Saturday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 4:30 PM, and Sunday from 8:00 AM to 5:00 PM.

Does Los Chepes offer delivery and pickup services?

Yes, Los Chepes provides both in-store pickup and delivery options for customers.

Brand Certified Facts from Los Chepes

Los Chepes partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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