Business Details
About
Mexican Restaurant
Location
Hours
Reviews
4.5
410 reviews
5 stars
315
4 stars
47
3 stars
15
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the deliciousness and authenticity of the food, particularly the carnitas and barbacoa.
Service Issues
Several reviews highlighted poor customer service, including slow service, difficulty in placing orders, and unresponsive staff.
Cleanliness
The establishment is noted for being clean and well-maintained, contributing positively to the dining experience.
Portion Sizes
Many customers appreciated the generous portion sizes, often noting that the food was filling and well worth the price.
Mixed Experiences
While many enjoyed their meals, some customers reported inconsistencies in food quality and service during different visits.
- POPatricia OriaNov 10, 20254.0Use la página del restaurante para ordenar y creo que solo le falta ser un poco más específico en el combo, o tal vez yo no entendí, me refiero a si el combo incluye el consomé y la medida del consomé; por lo demás todo estuvo delicioso y cuidadosamente empacado. Muchas gracias!
- EVErandy VegaOct 19, 20251.0No puedo creer lo difícil que es que los empleados contesten el teléfono para tomar una orden , estuve llamando durante toda la mañana a diferentes horarios y no contestan y cuando contestan cuelgan , ojalá pudiera darles 0 estrellas en atención al cliente, y mas en estos momentos que tratamos de no estar saliendo
- GDGino DOct 13, 20255.0Los Chepes has amazing food, and they are very kind people. Ive tried many places in Chicago, and they have fantastic food, probably the best. The Carnitas are very tender, the Al Pastor is so delicious. I think its the best Pastor I have had. The handmade tortillas make the food even better, and the tacos aer huge. I will continue to go to this restaurant where they value their customers and take pride in their delicious recipes. 10/10, 5 stars!! 🌟
- SHSofia HerreraSep 19, 20255.0Delicioso
- GRGrayson ReedAug 29, 20255.0The chicharrones here are incredibly tasty and cooked to perfection—crispy, flavorful, and not overly greasy. The seasoning is spot on and makes it hard to stop eating once you start. Portions are generous, and everything feels freshly made. It’s definitely a great spot if you’re craving authentic chicharrones with amazing flavor. I’ll be coming back for more
Frequently Asked Questions About Los Chepes
What are the regular operating hours for Los Chepes?
Los Chepes operates Monday through Saturday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 4:30 PM, and Sunday from 8:00 AM to 5:00 PM.
Does Los Chepes offer delivery and pickup services?
Yes, Los Chepes provides both in-store pickup and delivery options for customers.
What are the takeout hours at Los Chepes?
Takeout is available Monday through Saturday from 9:00 AM to 5:00 PM, Tuesday from 9:00 AM to 4:30 PM, and Sunday from 8:00 AM to 4:28 PM.
Where is Los Chepes located?
Los Chepes is located at 3116 W Pope John Paul II Dr, Chicago, IL 60632, USA.
What types of cuisine does Los Chepes serve?
Los Chepes serves Mexican cuisine including tacos, burritos, tortas, and offers breakfast and brunch options.
What is the price range at Los Chepes?
Los Chepes falls within the moderate price range, indicated as 'TWO'.
How can customers view the menu or place an order at Los Chepes?
Customers can view the menu and place orders online by visiting https://loschepeschi.com/menu.
Can you recommend nearby places of interest around Los Chepes for customers to visit?
Nearby places include Paleteria Cockteles Tropicales for Mexican ice cream and smoothies, Chicago Public Library for a quiet visit, and Rockstar Fades for beauty and barber services.
Are there convenient financial services near Los Chepes?
Yes, nearby financial services include DolEx Dollar Express and OneMain Financial, both offering loans and check cashing.
What nearby medical and health services can customers find when visiting Los Chepes?
Close to Los Chepes, customers can find Oak Street Health Brighton Park Primary Care Clinic, Genoa Healthcare pharmacy, and local nurse practitioners like Vanessa Ortiz, APN, and Hebah Arroyo, NP.