Jimmy John's

Reviews

• ML

  Megan Lynch

  Jan 8, 2026
  5.0
  If you’re looking for a location that will pay attention to your customization adjustments (EZ/Reg/XTRA) this is the one!!! ❤️❤️
• JD

  Josh Dykstra

  Dec 17, 2025
  5.0
  After receiving the wrong delivery because another Josh ordered at the same time as me (mistakes happen) the store fixed the issue right away. I received the correct order delivered within 30 minutes. Greatly appreciate the wonderful customer service!
• MC

  Mylene Cardona

  Jun 26, 2023
  1.0
  Management and staff here were a complete JOKE. Needs retraining here. Delivery driver came into front office rudely, with an attitude while customers were in lobby, arguing with me that I gave her the wrong address. After arguing with me on the phone prior, that they didn’t mess up my sandwich. After reviewing footage, she insisted on doing so herself, she must’ve came to a realization I didn’t lie about not having dijon on my sandwich. Was accused of lying over mustard. When I asked for a shift lead after the driver came in all ignorantly, they asked “for what”… then said he was in fact the shift lead. Rude as well. Guess Jimmy John’s hires whoever they can at this point seeing the staff talks to customers however they please. My sandwich was delivered a half an hour later and looked like it had been tampered with. I threw it straight to the garbage. They purposely drenched it in oil and vinegar on top of it. Barely wrapped the sandwich and was over baked, hard bread for sure. I was AGM of a Franchise myself and this is sad customer service.