Jimmy John's

4.0
190 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4021 N Milwaukee Ave, Chicago, IL
60641, United States

Hours

Reviews

4.0
190 reviews
5 stars
108
4 stars
30
3 stars
16
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and professional, others reported poor service and long wait times.

Food Quality

Many customers enjoyed the food, describing it as fresh and tasty, although there were complaints about incorrect orders and issues with specific items.

Speed of Service

Several reviews highlighted slow service, contradicting the brand's 'freaky fast' promise, with multiple customers experiencing long wait times for both in-store and delivery orders.

Cleanliness

While some customers noted cleanliness in the restaurant, there were complaints about unsanitary conditions, particularly regarding staff hygiene and restroom odors.
  • MP
    Mario Pons
    Oct 3, 2025
    1.0
    Got me standing around waiting for an item that was already done. Big girl was focusing on getting her drink instead of letting me know my food was ready. Thanks for cutting my lunch break short.
  • GR
    G Reta
    Sep 21, 2025
    5.0
    The team is always helpful, professional and friendly! Sandwiches, bread and veggies, are fresh. They prep the orders correctly and if there is an issue with the order, they will make things right!
  • RR
    Rex Raptor
    Sep 15, 2025
    5.0
    This is my go-to place when I want something quick, good, and affordable. The place is small but chill and always has a good atmosphere. The menu is good and varied. I've been there multiple times, and the staff guys are always professional and fast.
  • BM
    Brittney Marie
    Sep 12, 2025
    5.0
    Great food and service
  • JM
    Josiah Metoyer
    Aug 6, 2025
    5.0
    Ari the goat tuff sandwich let me use charger