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Jimmy John's

3.9
(273 reviews)
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Business Details

1519 E 55th St, Chicago, IL
60615, United States
(773) 966-4199
https://locations.jimmyjohns.com/il/chicago/sandwiches-722.html

About

Sandwich Restaurant

Location

Jimmy John's
1519 E 55th St, Chicago, IL
60615, United States

Hours

Reviews

3.9
273 reviews
5 stars
139
4 stars
53
3 stars
29
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness was generally positive, with specific mentions of excellent service from individual employees like Tariq, Abby, and Alexis.

Food Quality

Many customers praised the freshness and taste of the sandwiches, though some noted issues with portion sizes and incorrect orders.

Delivery Issues

Numerous complaints were made regarding slow delivery times, incorrect orders, and poor communication during the delivery process.

Cleanliness and Hygiene

Concerns were raised about cleanliness, particularly regarding food handling and employee hygiene practices.

Inconsistency

Several reviews highlighted a lack of consistency in service quality, with some customers experiencing excellent service while others reported poor experiences.
  • SB
    Shannell B
    Dec 26, 2025
    5.0
    This is my favorite Jimmy John’s. The food is always fresh and made with love and care. All of the staff members are polite, friendly, and take pride in providing excellent customer service. On October 14, 2025, I had a large order for my students who were going on a field trip and was unsure of what to order. They didn’t hesitate to assist me. The staff members were very patient with me. The food was prompt and they made sure that the order was correct. Great service and keep up the good work! Merry Christmas and wishing the staff many blessings in the new year.
  • HW
    Hakeem Wilson
    Nov 13, 2025
    5.0
    Nice and friendly staff. Good, fresh food. Delivery orders are efficient and quick.
  • PL
    Porsche Lake
    Oct 27, 2025
    5.0
    Great Staff, delicious sandwiches MY FAVORITE JIMMY JOHNS LOCATION
  • DC
    Destiny Chambers
    Oct 26, 2025
    5.0
    Tariq was an outstanding person to meet. I loved his greeting when I walked in as well as the service. I will be back again thanks to him
  • RD
    Ronise Doss
    Oct 26, 2025
    5.0
    Dafne and Tariq are amazing and always so nice!
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Brand Certified Facts from Jimmy John's

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