Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
273 reviews
5 stars
139
4 stars
53
3 stars
29
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised individual employees for their excellent service, others reported rude and unprofessional behavior.
Delivery Issues
Numerous complaints about slow or incorrect deliveries, with some customers experiencing significant delays or receiving the wrong orders.
Food Quality
While many customers enjoyed the freshness and taste of the sandwiches, there were complaints about portion sizes and food safety concerns.
Cleanliness and Hygiene
Several reviews highlighted issues with cleanliness and hygiene practices among staff, raising concerns about food safety.
Pricing Concerns
Customers noted that prices were higher than expected, particularly for delivery orders, leading to dissatisfaction.
- SBShannell BDec 26, 20255.0This is my favorite Jimmy John’s. The food is always fresh and made with love and care. All of the staff members are polite, friendly, and take pride in providing excellent customer service. On October 14, 2025, I had a large order for my students who were going on a field trip and was unsure of what to order. They didn’t hesitate to assist me. The staff members were very patient with me. The food was prompt and they made sure that the order was correct. Great service and keep up the good work! Merry Christmas and wishing the staff many blessings in the new year.
- HWHakeem WilsonNov 13, 20255.0Nice and friendly staff. Good, fresh food. Delivery orders are efficient and quick.
- PLPorsche LakeOct 27, 20255.0Great Staff, delicious sandwiches MY FAVORITE JIMMY JOHNS LOCATION
- DCDestiny ChambersOct 26, 20255.0Tariq was an outstanding person to meet. I loved his greeting when I walked in as well as the service. I will be back again thanks to him
- RDRonise DossOct 26, 20255.0Dafne and Tariq are amazing and always so nice!