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Jimmy John's

3.4
(67 reviews)

Business Details

705 N State St, Chicago, IL
60654, United States
(312) 787-0100
https://locations.jimmyjohns.com/il/chicago/sandwiches-54.html

About

Sandwich Restaurant

Location

Jimmy John's
705 N State St, Chicago, IL
60654, United States

Hours

Reviews

3.4
67 reviews
5 stars
30
4 stars
12
3 stars
1
2 stars
2
1 star
22
  • TL
    Tigers Of Louisiana
    Jan 31, 2026
    1.0
    BEWARE - they use Uber to deliver and as a result, it takes 45-minutes for deliveries
  • MM
    Mari
    Jan 24, 2026
    2.0
    I’m not sure who this new person is but he needs to seriously get talked to. I’m not sure what his problem is but he has an attitude out of this world but the way he was talking to some of the customers in there was not acceptable. If he doesn’t like his job maybe he should be somewhere else. There’s people that would love to have his job. On top of him being on his cell phone the whole time he begins cursing out loud, like screaming. He surely had me and another gentleman uncomfortable. I’m not sure what his name is but he is on the shorter side, has dreads and wears a bandanna. This surely makes me not want to stop at this Jimmy John’s. Someone needs to teach him to have some manners and teach him about customer service or this Jimmy John’s is going to lose its clientele. I won’t be back here for a while. It’s crazy because I’ve been coming to this Jimmy John’s for months now and I’m familiar with all the staff. The reason why I come is because all the staff here are so welcoming and the quality of the food is great.
  • LO
    Lola Ortega
    Jan 19, 2026
    5.0
    The staff here are so welcoming and the quality of the food is great. Whenever I come in on the weekends the taller gentleman, I believe his name is Ron, Always greets everyone respectfully and is a very caring employee. Definitely be back because of him
  • AA
    Aragorn
    Jan 12, 2026
    1.0
    I had a very upsetting experience at this Jimmy John’s that needs to be addressed. Upon entering the store, every other employee smiled, greeted, and welcomed me, which I truly appreciated. However, an employee named Kinnen I believe, who has dreadlocks, did not acknowledge me at all. When he began taking my order, I added extra protein to my sandwich. He immediately started disrespecting my choice, saying that adding it was “diabolical” and “crazy.” This reaction was repeated more than once. As a paying customer, this made me extremely uncomfortable and embarrassed. I spoke up and told him that as a customer, I do not appreciate commentary or judgment about what I order, as long as I am paying for it. Despite that, the behavior continued and felt like outright bullying. I have been going to this Jimmy John’s for quite some time, and I have never experienced this level of humiliation or discomfort here before. This interaction with Kinnen alone makes me not want to return or recommend this location to anyone else. Customer service should never include mocking or shaming someone over their food choices.
  • NR
    Natalie Rehkemper
    May 11, 2016
    5.0
    Love it

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Certified February 22, 2026Yext Knowledge Graph
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