Jimmy John's

Reviews

• BM

  byrne matt

  Dec 23, 2025
  1.0
  I’ve ordered from this store a handful of times. Whether it be the wrong item delivered or delivery takes upwards of 45 minutes from a store less then a mile away.
• BL

  Brian Locke

  Nov 22, 2024
  2.0
  Generally this location is OK but today for the 3rd time I didn't receive the chips I ordered. Because it's delivery it's hard to resolve this - I have to call, get store credit, then call back on my next order to claim the credit. It's barely worth it. Same mistake over and over and it's getting tiresome.
• JM

  Jessica Mauro

  Jun 16, 2022
  1.0
  Worst location, ordered online, took over 45 minutes and still wasnt delivered. Called and the manager was rude and clearly stated "we dont advertise freaky fast anymore". This location was .3 miles away so obviously their logistics or planning is sub par. DONT USE THIS LOCATION!
• WW

  Wend Webb

  Oct 13, 2021
  2.0
  I decided to order lunch from the Clybourn location since I work down the road at CH Robinson. I hadn't ordered before today and doubt I will do so again in the future. I went to the area where the sign said Pickup and waited with my order number, the track order notification said my order was ready. I stood there by the pickup sign and the young lady making sandwiches ignored me. After I got her attention, she said "what do you want?" Her tone and mannerism were unpleasant and harsh. I said I hadn't been their before and was looking to pick up my online order. She turned her back to me and said "it's in the corner if it's ready," again unpleasant and harsh. That's not the kind of treatment or response I receive from the JJ's by my house and was not impressed with her attitude. I understand that staffing and work conditions can be difficult right now but treating new customers to your location rudely isn't necessary. I love the JJ's by my house and plan on continuing to go there, but I'm not likely to return to your Clybourn location.
• MM

  MannyM M

  Oct 6, 2016
  5.0
  WoW quick and great sandwiches