Jimmy John's

3.3
47 reviews

About

Sandwich Restaurant

Location

Jimmy John's
201 W Madison St, Chicago, IL
60606, United States

Hours

Reviews

3.3
47 reviews
5 stars
16
4 stars
8
3 stars
8
2 stars
3
1 star
12
  • HH
    Hanon Hines
    Aug 21, 2025
    1.0
    This was easily the worst restaurant experience I’ve ever had. I walked in, waited in line for a bit, and then stepped out briefly to use the restroom before ordering. Almost immediately, the store manager, Julio (at least that’s the name he gave me), loudly yelled, “Sir, CAN I HELP YOU?!” in front of the whole lunch crowd. I’ve never felt so embarrassed. I told him I just needed to use the restroom before ordering, and instead of a simple acknowledgment, he gave me a glare and stayed silent. When I returned to order, I asked for my usual—an Ultimate Porker. Julio prepared the sandwich while whispering with another employee. When the order came up, the employee tossed it on the counter and announced “Ultimate Italian.” I told them that wasn’t my order, but Julio immediately snapped back, “YOU ORDERED THE ULTIMATE ITALIAN.” At that point, I asked them to cancel my order and left. The entire experience was rude, unprofessional, and unnecessarily hostile. I won’t be back.
  • JM
    John Da Man
    Aug 15, 2019
    5.0
    They make excellent sandwiches! They are super fast. I recommend
  • BM
    Bernabé Del Moral
    Nov 28, 2017
    5.0
    Excelent choice for a quick meal.
  • MC
    Mattie Coleman
    Nov 5, 2017
    3.0
    Good food, but they should consider offering discounts to students in the area.