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Jimmy John's

3.4
(159 reviews)

Business Details

2048 W Division St, Chicago, IL
60622, United States
(773) 489-5646
https://locations.jimmyjohns.com/il/chicago/sandwiches-711.html

About

Sandwich Restaurant

Location

Jimmy John's
2048 W Division St, Chicago, IL
60622, United States

Hours

Reviews

3.4
159 reviews
5 stars
73
4 stars
17
3 stars
16
2 stars
14
1 star
39

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Customers consistently reported that prices at this location are significantly higher than at other Jimmy John's locations, with some noting a markup of 20-50%.

Service Quality

While many reviews praised the friendliness and helpfulness of the staff, there were numerous complaints about poor service, including incorrect orders and long wait times.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their sandwiches, others reported issues with ingredient freshness and missing toppings.

Delivery Problems

Several customers experienced issues with delivery, including long wait times, incorrect orders, and unresponsive staff.
  • SS
    Sonya Sachdeva
    Feb 20, 2026
    3.0
    This used to be our favorite Jimmy Jon’s but recently the quality of the ingredients has really declined. The lettuce and bread especially. I’m sure this is a corporate issue but that combined with how expensive this particular location is makes me hesitant to order from here.
  • AS
    Anne Smegner
    Feb 14, 2026
    1.0
    This Jimmy John’s is $5+ dollars more than other locations for the same items. My last two orders had only meat and cheese. No other toppings.
  • KM
    Kimberly McAfee
    Jan 5, 2026
    3.0
    This is a beach club. Where is my guacamole? No avocado at all. However, the sandwich was tasty. Oh and the lemonade was watery.
  • FK
    Faiz Khan
    Dec 28, 2025
    5.0
    kevin is the greatest jimmy john’s employee i have ever met. he went above and beyond to answer all my questions and is very patient and knowledgeable about the food. if it was not for kevin my JJ experience definitely would not have been as good as it was. Kevin made my JJ experience more great and enjoyable than i ever thought it could be! give this guy a raise!!!!!
  • CS
    Conor Van Santen
    Oct 13, 2025
    5.0
    Quiet joint! Great sammys. Thanks for the free cookie :) EDIT: These guys kindly gave me a refund when I accidentally placed an online order at their location instead of the one by my job. I really appreciate it. Sorry again for the mistake :(

Brand Certified Facts from Jimmy John's

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