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Jewel-Osco

4.2
(1236 reviews)

Business Details

3400 N Western Ave, Chicago, IL
60618, United States
(773) 327-1204

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 3400 N Western Ave, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 327-1204. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
3400 N Western Ave, Chicago, IL
60618, United States

Hours

Reviews

4.2
1,236 reviews
5 stars
665
4 stars
324
3 stars
116
2 stars
44
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and unprofessional staff, with specific incidents of discrimination and poor treatment towards minority customers.

Cleanliness

The store is generally reported as clean, but there are significant concerns regarding the condition of the public bathrooms.

Product Quality

Customers have reported issues with expired products and poor quality in the meat department, leading to dissatisfaction with food safety.

Helpful Staff

Some employees, like Doris and George, received praise for their helpfulness and customer service, indicating that there are positive interactions amidst the negative feedback.

Store Layout

Customers find the store layout confusing and poorly organized, making it difficult to locate items.
  • JJ
    J J
    Feb 16, 2026
    2.0
    Not one of the best locations. Very poor customer service and poorly trained employees at self check out. Very often out of items and much less selection than some of the other stores.
  • MB
    Matthew Byars
    Feb 14, 2026
    2.0
    This location has really gone downhill the last few months. They seem to put product that is far past expiration on their shelves. In the last two months I have seen some pretty egregious examples such as a box of chocolates 3 years past the expiration and batteries sold past their expiration (which are good for 10 years)
  • MB
    Megan Byars
    Feb 14, 2026
    2.0
    We’re debating switching grocery stores after shopping here for 5 years. We have accidentally purchased several items in the past few months that are egregiously expired. 10year old batteries that don’t work, a 3 year old box of chocolates, etc.
  • AG
    Annette Graham
    Feb 13, 2026
    5.0
    It's always a pleasure to shop at jewel osco. They really care about their customers!
  • LD
    Lea D'alessio
    Jan 30, 2026
    3.0
    Ps... You're SHOPPING BAGS 🛍 ARE JUST 2 Cute..... So Today's my 1st day Ever Walking into this Store.... I Loveeee ♥️ it its cute & Very Clean..... I want a part Time plzzzzzzz 🙏🏽 But Today i'm a little Upset 😡 bc Michael My Cashier Didn't Atknowledge My Coupon

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Jewel-Osco

Jewel-Osco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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