Jewel-Osco

4.2
1218 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 3400 N Western Ave, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 327-1204. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
3400 N Western Ave, Chicago, IL
60618, United States

Hours

Reviews

4.2
1,218 reviews
5 stars
657
4 stars
321
3 stars
115
2 stars
41
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service, with some employees praised for their helpfulness while others were reported as rude or dismissive.

Product Availability

Customers frequently noted issues with product availability, including expired items and missing stock.

Store Cleanliness

The store is generally reported as clean, but there are complaints about the condition of the bathrooms and some areas being messy.

Pricing and Sales

Many customers appreciate the good prices and sales, particularly for fresh produce and weekly deals.

Staff Behavior

Concerns were raised about perceived discrimination and profiling by staff, leading to negative shopping experiences for some customers.
  • LK
    Laura Kennedy
    Nov 15, 2025
    1.0
    I had a problem with my order and I called the store 6 times. Nobody answered. End up having to call corporate to take care of the issue and they did a good job. 1 star for the store and 5 stars for corporate.
  • MR
    Milly Rodriguez
    Nov 13, 2025
    1.0
    OMG! I guess I wasn’t the only victim . A report has been made about the same gift card scam by employees. Reference # 220-149-46 for manager to read report and complaint.
  • ST
    Sam T.
    Nov 13, 2025
    1.0
    SO… this is partially my fault for being in a hurry and not seeing the red flags. I bought a gift card and was told I had to purchase it at the customer service desk. The older woman at the desk told me she had to swap my gift card and went to her office. The gift card was folded, but I was in a hurry. I purchased it and left. WELL the gift card was tampered with and the numbers scratched. This is obviously an inside scam which is appalling. I called the fraud team and corporate, but thought I would put them on blast here and social media to ensure others are aware of the scam Jewel Osco employees are running. I don’t care about losing a few bucks, but do care about shopping and supporting a store that hires thieves. DO NOT PURCHASE GIFT CARDS FROM THIS STORE.
  • PC
    Paul Choi
    Nov 6, 2025
    1.0
    Bought 85/15 ground beef and found plastic film in it while cooking it. Had to take it back and got a refund but that was all. Do not buy the ground beef from there - didn’t seem to care when I told him he should take all the ground beef off the store floor.
  • MP
    Michele Porter
    Oct 17, 2025
    5.0
    Happy that I found some good sale prices!

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!