Jewel-Osco

4.1
2197 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 9400 S Ashland Ave, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 238-2393. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
9400 S Ashland Ave, Chicago, IL
60620, United States

Hours

Reviews

4.1
2,197 reviews
5 stars
1,085
4 stars
568
3 stars
317
2 stars
90
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly in the deli and checkout areas, with staff displaying rude attitudes and a lack of professionalism.

Product Quality

Customers expressed dissatisfaction with the quality of food items, particularly in the deli and hot food sections, citing issues like spoiled food and poor preparation.

Store Cleanliness

While some customers noted cleanliness in certain areas, others reported issues with overall store cleanliness and maintenance, particularly in the deli and produce sections.

Convenience and Selection

The store is appreciated for its wide selection and convenience for grocery shopping, but some customers noted inconsistent stock levels and higher prices compared to competitors.
  • DD
    Di
    Jan 5, 2026
    5.0
    They have some of the best affordable roses.
  • CH
    Cleveland House
    Dec 24, 2025
    5.0
    Great service at the deli counter
  • VT
    Victoria Turner
    Dec 17, 2025
    1.0
    Workers in the deli always have a nasty attitude in the morning. They always saying the deli not open, if I can give them 0 stars I would this location suck 👎🏿.
  • OO
    Open
    Dec 14, 2025
    1.0
    Here’s a strong, no-nonsense review you can post. I’ll keep it factual but clearly terrible: ⸻ ⭐ 1 Star Absolutely unacceptable customer service at the Jewel-Osco on 9400 S Ashland. I was there around 7:40 PM on December 14, and the cashier had one of the worst attitudes I’ve experienced anywhere. No greeting. No acknowledgment. Barely spoke at all. Just cold, rude, and dismissive, like customers were an inconvenience. If you don’t want to interact with people, you shouldn’t be working a front-facing cashier position. This wasn’t a bad day—this was straight-up disrespect and poor professionalism. Jewel should seriously retrain or reconsider who they put at the register, because this experience guaranteed I’ll avoid this location whenever possible. Do better.
  • EF
    ERICA FENNER
    Dec 9, 2025
    2.0
    Need app to get the discounts

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!