Jewel-Osco

3.9
2354 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1341 N Paulina St, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 342-3410. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1341 N Paulina St, Chicago, IL
60622, United States

Hours

Reviews

3.9
2,354 reviews
5 stars
1,072
4 stars
598
3 stars
327
2 stars
130
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at the deli and self-checkout areas.

Product Quality

Frequent complaints about spoiled or outdated produce and meat, with some customers experiencing food poisoning.

Pricing Issues

Customers expressed frustration over inconsistent pricing and the need to use an app for discounts, leading to confusion and dissatisfaction.

Store Condition

The store was described as disorganized and in need of renovation, with blocked aisles and poor layout affecting the shopping experience.

Positive Aspects

Some customers appreciated the variety of products, decent prices, and helpful staff members, particularly in specific departments like the bakery.
  • JL
    J lo
    1 day ago
    5.0
    I always loved the groceries in the deals
  • AI
    Alexey Ivanin
    5 days ago
    5.0
    I visited this Jewel-Osco during my route and the experience was smooth and reliable. The store was clean, organized, and easy to move through. Shelves were well-stocked, produce looked fresh, and the deli section had good options ready without long delays. The overall layout made it simple to find what I needed quickly, which is important when you're on the road. Staff members were helpful and handled the checkout efficiently. Lines moved fast, and everything was scanned correctly without issues. The atmosphere felt safe and comfortable, and the store was maintained better than many other grocery chains in the area. Parking was convenient with plenty of open spots. Overall, this Jewel-Osco is a solid stop for groceries or quick essentials. Clean store, fresh products, and consistent service. I would stop here again on future routes.
  • MM
    m3l0nballs
    6 days ago
    1.0
    Customer service worker who is inept at client services, understanding/processing coupons, and reading. Issues with Cloudflare have caused numerous outages. My pickup order would not process all day, and the app customer service recommended coming in-person and requesting a rain check as several items in my cart have time restrained coupons. The short, light-skinned, 40s-50s woman worker at the desk tried to tell me that the coupons are contingent on each other, despite the terms and conditions not saying so, the ad not saying so, and the items being priced as listed in the coupons in my app cart. Kept arguing with me and would not listen to reason or read the actual terms and conditions. She also swore up a storm unprompted, calling customers stupid and bringing racial matters up unnecessarily. The manager also did not listen to my inquiry, suggesting "solutions" already attempted by me with the app customer service. All-in-all, you'd be better off driving another 10 minutes and going to a better jewel. I wouldn't trust these people to run a bath, much less the departments they are supposed to. I will not be returning.
  • LD
    Lachon Dunn
    Nov 13, 2025
    3.0
    On several occasions one with Claudia very pleasant very friendly very knowledgeable things helping me with my app to do my savings and another visit Mary pleasant as well went way and beyond out their way‼️❤️😊
  • NE
    Nick Etz
    Nov 11, 2025
    1.0
    I called the bakery to place an order, but they kept putting me back to hold, and after 15 minutes, they just hung up.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!