Looking for a grocery store near you? Visit your local Jewel-Osco located at 4355 N Sheridan Rd, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 477-7151. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Numerous reviews highlighted poor customer service, with many customers reporting rude or unhelpful staff.
Product Quality
Several customers expressed concerns about expired or low-quality products, particularly in the produce and deli sections.
Store Organization
Customers frequently mentioned issues with store layout and organization, making it difficult to find items and navigate the aisles.
Checkout Experience
Long lines and insufficient cashiers were common complaints, with many customers frustrated by the reliance on self-checkout.
Cleanliness
While some reviews noted cleanliness, others reported unpleasant odors and unsanitary conditions in various areas of the store.
SA
Steven Abraham
2 days ago
1.0
Don't usually think much about grocery store experiences, but this one was so bad I had to write a review. The "fresh" pasta fridge was filled with expired goods, which made the fact that it was all comically expensive even funnier. I tried asking two different employees where the dry pasta was a neither of them knew.
When I went check out all the bags were missing and the woman running the self checkout had us "pre-pay" for the bags before we began checking out, so I had to estimate how many bags I needed and then she manually entered them into the self checkout, and handed me a stack of folded grocery bags.
On top of all that, somehow my price total of just a few items was about the same as what I usually spend for a cart full of groceries at Aldi. Also not a big deal, but I bought a 4 pack of bakery brownies for $8 and they were the most dry brownies I ever had. I have a huge sweet tooth and hate wasting food, but even I won't be finishing them.
Kinda a shame because I live very close, but I don't think I'll be coming back here. If I'm gonna spend a fortune on groceries I might as well go to Mariannos where the shopping experience is much better.
SB
Shony Baby
5 days ago
1.0
Good afternoon I have filed several complaints on the quality and delivery service from Jewels today I had a delivery order to my job and the items were damage (Please see the attached pictures ) I spoke to Joey he works in the drive up and go he called at 1:59 pm today because he received the inquiry about my damage order and insured me that my refund of 147.00 would be issued. I called and spoke to the Manager Carolina she disregarded me transferred me twice while I was speaking to her very rude and inconsiderate. Then Carolina switched me to Sean in drive up and go he was very rude and dismissive and stated if you are telling the truth they will issue you a refund. Are you serious I truly understand that there are a lot of fraudulent people out here I am at work I don't have time to lie! I place a delivery order my order was damage busted pages, smashed fruit, molded cauliflower. The entire staff except Joey and Doug who paged Joey multiple times while I am on hold at this very moment at 3:35pm cst was very concerned that I was getting the run arounds and that my food was severely damage. You all need to do something about this
Money paid to business:
CC
Cody Connor
Jan 2, 2026
1.0
High prices, crowded rows, and poor customer service
JW
Jack W
Dec 10, 2025
3.0
It's alright. I've been to worse Jewels. That said, this is a store where you're gonna have to check the expiration date on perishables and give produce a freshness check before buying -- I can't even count the number of times I've trusted fruit here that turned out to be moldy.
MG
Michael Griesbaum
Dec 6, 2025
4.0
Good selection of items. A little bit of everything so may not always find what your looking for but there are generally substitutes. Small aisle so try to avoid typically busy shopping days. Saturday must be stocking day. Aisles full of pallets of merchandise. Everyone was polite regardless of the obstacle course that needed to be navigated.
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 4355 N Sheridan Rd, Chicago, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 4355 N Sheridan Rd, Chicago, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
What are the operating hours of Jewel-Osco at 4355 N Sheridan Rd, Chicago, IL?
Jewel-Osco is open daily from 6:00 AM to 11:00 PM. On holidays like Thanksgiving (Nov 27) the hours are 6:00 AM to 4:00 PM, Christmas Eve (Dec 24) 6:00 AM to 6:00 PM, and New Year's Eve (Dec 31) 6:00 AM to 9:00 PM. It is closed on Christmas Day (Dec 25).
Does this Jewel-Osco location have a pharmacy?
Yes, the Jewel-Osco at 4355 N Sheridan Rd has a pharmacy service available.
What payment methods are accepted at Jewel-Osco?
Jewel-Osco accepts multiple payment options including American Express, Apple Pay, Android Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, Travelers Check, and Visa.
Is an appointment required for COVID-19 vaccination at Jewel-Osco?
Yes, a COVID-19 vaccine appointment is required. You can check eligibility and schedule an appointment via their website at www.jewelosco.com/covid-19.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases, both in-store and for delivery or Drive Up & Go™ pickup orders.
What pickup and delivery services are offered by Jewel-Osco?
Can I send groceries as a gift through Jewel-Osco?
Yes, Jewel-Osco offers a grocery gifting option where you can send groceries to someone by selecting 'Make this order a gift' at checkout and providing the recipient's information.
What nearby financial services can I find near Jewel-Osco at 4355 N Sheridan Rd?
Near Jewel-Osco, you'll find Huntington Bank, TCF Bank, and Western Union for your banking and money transfer needs, making it easy to manage finances during your grocery visit.
Are there any fitness or recreational facilities near Jewel-Osco?
Yes, Uptown Fitness gym and Lincoln Montrose Running Track are nearby, offering convenient options to stay active before or after shopping at Jewel-Osco.
What dining or cafe options are available near Jewel-Osco?
You can visit Drink Happy Thoughts, a nearby coffee shop and smoothie bar, or Jakes Pup In the Ruf, a fast food and American diner, for a quick meal or refreshment near Jewel-Osco.