Jewel-Osco

3.9
2106 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 4355 N Sheridan Rd, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 477-7151. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
4355 N Sheridan Rd, Chicago, IL
60613, United States

Hours

Reviews

3.9
2,106 reviews
5 stars
955
4 stars
531
3 stars
295
2 stars
131
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude or unhelpful staff.

Product Quality

Several customers expressed concerns about expired or low-quality products, particularly in the produce and deli sections.

Store Organization

Customers frequently mentioned issues with store layout and organization, making it difficult to find items and navigate the aisles.

Checkout Experience

Long lines and insufficient cashiers were common complaints, with many customers frustrated by the reliance on self-checkout.

Cleanliness

While some reviews noted cleanliness, others reported unpleasant odors and unsanitary conditions in various areas of the store.
  • SA
    Steven Abraham
    2 days ago
    1.0
    Don't usually think much about grocery store experiences, but this one was so bad I had to write a review. The "fresh" pasta fridge was filled with expired goods, which made the fact that it was all comically expensive even funnier. I tried asking two different employees where the dry pasta was a neither of them knew. When I went check out all the bags were missing and the woman running the self checkout had us "pre-pay" for the bags before we began checking out, so I had to estimate how many bags I needed and then she manually entered them into the self checkout, and handed me a stack of folded grocery bags. On top of all that, somehow my price total of just a few items was about the same as what I usually spend for a cart full of groceries at Aldi. Also not a big deal, but I bought a 4 pack of bakery brownies for $8 and they were the most dry brownies I ever had. I have a huge sweet tooth and hate wasting food, but even I won't be finishing them. Kinda a shame because I live very close, but I don't think I'll be coming back here. If I'm gonna spend a fortune on groceries I might as well go to Mariannos where the shopping experience is much better.
  • SB
    Shony Baby
    5 days ago
    1.0
    Good afternoon I have filed several complaints on the quality and delivery service from Jewels today I had a delivery order to my job and the items were damage (Please see the attached pictures ) I spoke to Joey he works in the drive up and go he called at 1:59 pm today because he received the inquiry about my damage order and insured me that my refund of 147.00 would be issued. I called and spoke to the Manager Carolina she disregarded me transferred me twice while I was speaking to her very rude and inconsiderate. Then Carolina switched me to Sean in drive up and go he was very rude and dismissive and stated if you are telling the truth they will issue you a refund. Are you serious I truly understand that there are a lot of fraudulent people out here I am at work I don't have time to lie! I place a delivery order my order was damage busted pages, smashed fruit, molded cauliflower. The entire staff except Joey and Doug who paged Joey multiple times while I am on hold at this very moment at 3:35pm cst was very concerned that I was getting the run arounds and that my food was severely damage. You all need to do something about this Money paid to business:
  • CC
    Cody Connor
    Jan 2, 2026
    1.0
    High prices, crowded rows, and poor customer service
  • JW
    Jack W
    Dec 10, 2025
    3.0
    It's alright. I've been to worse Jewels. That said, this is a store where you're gonna have to check the expiration date on perishables and give produce a freshness check before buying -- I can't even count the number of times I've trusted fruit here that turned out to be moldy.
  • MG
    Michael Griesbaum
    Dec 6, 2025
    4.0
    Good selection of items. A little bit of everything so may not always find what your looking for but there are generally substitutes. Small aisle so try to avoid typically busy shopping days. Saturday must be stocking day. Aisles full of pallets of merchandise. Everyone was polite regardless of the obstacle course that needed to be navigated.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!