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Jewel-Osco

4.1
(1384 reviews)

Business Details

424 W Division St, Chicago, IL
60610, United States
(312) 642-2709

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 424 W Division St, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (312) 642-2709. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
424 W Division St, Chicago, IL
60610, United States

Hours

Reviews

4.1
1,384 reviews
5 stars
722
4 stars
341
3 stars
165
2 stars
64
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, many reviews highlight rude staff and poor service experiences.

Cleanliness

The store is generally reported as clean and well-stocked, although there are complaints about unsanitary conditions in certain areas, such as bathrooms.

Product Availability

Customers frequently mention issues with product availability, including out-of-stock items and delays in order fulfillment.

Pricing

Many customers express dissatisfaction with high prices and discrepancies between advertised sales and actual pricing at checkout.
  • GJ
    Gregory jones
    Feb 11, 2026
    5.0
    The staff were very nice and the bathroom was clean. As I city worker who work out and about, cleanliness is much appreciated.
  • TJ
    Thomas Johnson
    Feb 9, 2026
    1.0
    Honestly don't think I've had a single time in the 3 years I've been going here where the self-checkout lines have actually worked as intended
  • MJ
    Maria Jimenez
    Jan 27, 2026
    5.0
    I had a bad experience with the woman at the deli! She gave attitude and treated the other customers the same! I went straight to customer service Regina at customer service was top tier and great customer service listened and addressed my issue firmly and apologized on the behalf of that rude worker! She was walking around and making sure all aisles were clean and safe. Greeting customers as well. Took care of the situation right away! Wonderful personality and handled everything very well. They’re people like her to make the difference and this place better. 5 stars to Regina!
  • LR
    Leka Reminiscence
    Jan 23, 2026
    1.0
    My order has been delayed since yesterday. They failed to have my pick up order ready yesterday between 5 pm - 6 pm. Therefore , I rescheduled it for today between 3 pm - 4 pm to no avail. No update, no apologies or nothing. Very disappointed. They have my money and I have nothing. Please shop elsewhere. Jewel Osco is unreliable and can obviously careless about their customers.
  • EF
    Erin Frobish
    Jan 14, 2026
    1.0
    This pharmacy is not accommodating and I’d highly recommend going somewhere else. Unfortunately they also have no customer service skills. They wouldn’t help a new mom with 2 babies. I was 100% assured that I would be able to do a pick up for my sick baby’s medicine that I needed immediately. I was told I could stay in my car with my babies. It’s the only reason I decided to go to that location, not near my home. I called 5 times the direct line I was given and yet no answer. I called the main number and yet no answer. They knew I would be there within a 20 minute period and yet no help was provided. It was an awful experience and I’ll never go to Jewel again because of it.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Jewel-Osco

Jewel-Osco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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