Jewel-Osco

4.0
929 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 3630 N Southport Ave, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 327-2330. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Jewel-Osco
3630 N Southport Ave, Chicago, IL
60613, United States

Hours

Reviews

4.0
929 reviews
5 stars
440
4 stars
271
3 stars
111
2 stars
32
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported negative experiences with rude and unhelpful management and staff, particularly at the self-checkout and customer service areas.

Product Availability

Frequent complaints about poor stock levels and items being out of stock for extended periods, leading customers to seek alternatives.

Store Cleanliness

Some customers noted that the store was clean and well-organized, while others reported issues with expired or moldy products.

Pricing

Customers expressed concerns about high prices compared to other grocery stores, with some items being considered overpriced.

Employee Attitude

While some employees were praised for their helpfulness, others were criticized for unprofessional behavior and negative attitudes towards customers.
  • AD
    Amanda Dicks
    Nov 16, 2025
    2.0
    This store allows non-service animals in constantly. The animals are in carts, drooling on produce, and harassing customers. Per staff it seems that they are dissuaded from doing anything by upper management. Reminder to the general public that ESAs are NOT SERVICE ANIMALS! They are not protected and are not permitted in public spaces that other dogs would not be. These non-service animals are accidents waiting to happen on top of being a health code nightmare. If you have a service animal it is not safe for you to bring it here. I was unable to use the online webform to submit a comment so it will be done here publicly instead.
  • NB
    Neil Barakat
    Nov 7, 2025
    5.0
    Joel goes above and beyond at the Southport Jewel. I have a closer Jewel and many other grocery store near me, but I come here because of the customer service. Joel is a bright light there. I hope the higher ups recognize his hard work, dedication, and love for his job. I love the self check out team as well, and when I have too many groceries and produce for check out AJ brightens up my day in the old school check out counters. Even if I have a few items I’ll wait in line just to say hi. Whoever is the hiring manager here really knows how to pick em’. Thank you to whoever that is.
  • AS
    Anthony Morse (Shay)
    Oct 22, 2025
    1.0
    There are 4 Jewel Osco stores within a mile and a half. This store is by far the worst of the 4. Their prices are noticeably higher, probably because of the proximity to Wrigley Field. Their bakery is pathetic in selection, and they’ll reuse the same baked goods for days (probably because no one wants to buy their baked goods because their standards suck). If they run out of stock of items, they stay out of stock for forever. Most of the employees can’t be bothered to assist you, let alone restock their abysmal selection. I’d rate any experience I've had here as 1/5
  • MA
    madison arkwright
    Oct 19, 2025
    1.0
    There has been so many times I have left to go to a different grocery store because this one is so poorly stocked. How do you have no mushrooms stocked?
  • LT
    Lance Thompson
    Oct 13, 2025
    1.0
    I’ve been shopping at this jewels since I moved here from Texas and the amount of times the store manger kim has blatantly disrespected workers is ridiculous and makes me feel uncomfortable. She’s very rude with customers as well. I needed help finding something and she had an attitude with me didn’t even acknowledge me really just pointed and turned back around. And to My surprise there’s other people who experienced the same thing with her, She needs to go asap!!! She’s very unprofessional and does not know how to speak to people at all!!! And I never leave reviews

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!