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Jewel-Osco

4.0
(937 reviews)

Business Details

3630 N Southport Ave, Chicago, IL
60613, United States
(773) 327-2330

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 3630 N Southport Ave, Chicago, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (773) 327-2330. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Jewel-Osco
3630 N Southport Ave, Chicago, IL
60613, United States

Hours

Reviews

4.0
937 reviews
5 stars
443
4 stars
272
3 stars
111
2 stars
32
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly management, are reported as rude and unprofessional.

Store Condition

The store is often described as clean and well-stocked, but there are significant complaints about poor maintenance, including unsanitary conditions and expired products.

Checkout Experience

Many customers express frustration with the self-checkout process and the lack of human cashiers, leading to long wait times and negative interactions with staff.

Management Issues

Numerous reviews highlight problems with management, including unprofessional behavior and poor treatment of employees, which negatively impacts the shopping experience.

Product Availability

Customers frequently report issues with stock levels, particularly with sale items and fresh produce, leading to dissatisfaction with product availability.
  • JC
    Jonathan Curruchice
    Jan 27, 2026
    5.0
    Nice place. The store itself was really beautiful on the inside, clean place and they is elevator access to top floor if needed. Customer service was good too. 🤙💯
  • TT
    Tie2tight
    Jan 22, 2026
    1.0
    I just feel the checkout staff were rude to me, checking out a singular MTN dew and staff comes up to me during self checkout and demands I move the MTN dew to the other side of the checkout while I'm trying to pay. Like okay sure lady I bet u feel so big coming up to me for that. Not the great customer service jewel osco prides itself on
  • JC
    Justin Curry
    Jan 11, 2026
    5.0
    I left a negative review of this store on accident thinking it was a different location. The store is fine. The Lakeview location off Broadway is garbage
  • CM
    chris montezuma
    Dec 24, 2025
    5.0
    A lot of people in the store thats what I dontike really every thing hard to find
  • MN
    Marty Nix
    Dec 21, 2025
    1.0
    I’m a lifelong Jewel customer and this store has made me quit the brand all-together. This Jewel is a terrible, awful excuse for a grocery store. The store director, Kimberly Johnson, has destroyed a once functioning grocery store, and has turned it into a dirty, unorganized snack shop with horrible produce selection and purposeful bait and switch tactics revolving around “for you” sale items. Employees have told me she purposefully orders less of the sale items so customers are forced to buy regular priced goods. I have seen her berate staff on multiple occasions as well has cough and sneeze on food items. For example, I was told she ordered a single case of on-sale chicken thighs when the other nearby locations ordered many dozens. Fruits and veggies advertised for sale, are conveniently missing each and every day. There are two entrances on Southport, yet one has been closed, turning the other remaining entrance into a major fire hazard. Now there is a single door for ALL patrons. This is also where she has decided to keep every single shopping cart in the store. Sometimes there is barely room to enter because of the crowd of carts at the door. Not only that, this is also where people are forced to unload their full cart after checking out. One night I saw someone attempt to run into this Jewel to avoid getting jumped, but they ran to the door that says “not an entrance” and I was horrified as they were beaten by a large group. It’s astonishing how quickly one person can destroy an entire neighborhood grocery store, and it’s clear Jewel corporate does not care. I tell every single neighbor who will listen that this is the worst grocery store in the city. Stay away from this awful place and buy your groceries literally anywhere else.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Jewel-Osco

Jewel-Osco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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